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Amazon UK Customer Service Number, Toll Free Helpline

Amazon.com is the US based electronic commerce multinational company. Amazon.co.uk is the online retailer of UK that is the subsidiary of Amazon.com. Amazon being the world’s largest internet company has separate retail website for US, UK, France, Canada, India,  Germany, Italy, Spain, Australia, Brazil, Japan, China, Mexico and with many more to come in future. Today Amazon has set a great example how to earn tremendous using internet. Jeff Bezos founded the company in 1994 as an online bookstore but today Amazon products include almost all customers day to day life need through various range of products.

Here in this article we are sharing the customer service number, email and helpline numbers to the customers of amazon.co.uk. Through these details customer can get in touch with the company’s team in UK to get best assistance regarding the products and services of the amazon.co.uk . If customer want to give feedback and has any complain may feel free to contact.

Amazon UK Customer Service Contact Details

Amazon UK Logo

Amazon UK Logo

Amazon UK Office Contact Details

Amazon Customer Service Numbers

Amazon UK Customer Service Numbers 0800 496 1081
0800 496 449
(Freephone within UK)
  +44 207 084 7911
+44 203 356 6212
(International Customers)

These numbers are not toll free hence UK as well as international customers will be charged with normal calling rates. Representatives are available on phone from 6am to 12pm (midnight) all days in the week, no holiday to solve your queries.

Amazon Customer  Service Email ID : resolution-uk@amazon.co.uk

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This is the official customer service email address of amazo.co.uk. Customers can write to the team about their queries, complains, feedback about the company’s product and services. Email support is available 24×7 for the customers.

Important Links

Help & Customer Service Page : www.amazon.co.uk/gp/help/customer/display.html/ref=gw_m_b_he?ie=UTF8&nodeId=471044
For more help and details you must visit official customer service of Amazon UK. You can also chat with Amazon’s customer support team which is available 24X7.


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  • Robert Burrill September 2, 2015, 2:10 pm

    hi i bought an e-prance dash cam through amazon on 5th june this year the camera has died, i have tried all the manual suggestions but to no avail.i cant get any info on how to return anything to e-prance.please advise on my next step..

  • R Lawrence September 7, 2015, 3:38 pm

    An absolute nightmare. I closed my seller account only to receive an email over a year later to claim I owed amazon £1.02p They insisted my account was not closed. They sent emails from noreply email addresses. I explained to them that any balance was cleared and that no money was owing to them. Evidence of this was that I could not access the closed seller account! Let this be a warning to amazon sellers. I shall never sell on amazon ever again. They were not bright when my seller account was open. They’re a nightmare when it’s closed!

  • clare.bowers December 19, 2015, 1:09 pm

    I would like a refund for the hoverboard I purchased from you
    How do I claim a refund?

  • Maamesaa January 17, 2016, 8:19 am

    Please I have been charged £79.00 about amazon prime that I never ordered can you please check and return the money back for me thanks
    Maamesaa Tuffour
    email address rosetuffor8friends@yahoo.com

  • kadar bhai baghad February 11, 2016, 7:47 am

    panasonic sc vkx 65 music system price and all detail please call me 9723084503 i am india custember call me india gujrat-pin-364270

  • Ian creates February 13, 2016, 12:00 pm

    I purchased a toy helicopter in December, which stopped working after 2 days. I reported this to the seller, who suggested I return the faulty item to their office. It would seem they are based in China. The cost and administration e.g. Customs forms)’ make this option unfavourable. As my sale agreement is with Amazon I would like to return this item to you. I will contact my credit card issuer to escalate the issue if I cannot get a resolution. The order number is 2030946409 / 3856303 withabest shopping China 471000 I welcome your remarks.
    Thanks Mr I creates.

  • Chris chaffer February 26, 2016, 2:53 pm

    PLEASE PLEASE can someone tell me when I can buy the dvd the lion guard nobody seems to know although it has been advertised !

  • ian munro April 11, 2016, 11:08 pm

    I am receiving order confirmations presumably for an Ian Munro who resides in Birmingham. I am concerned that my email address has been somehow linked to that person’s account

    I can find no other way to contact you about this issue, which is very poor.

    Ian Munro

  • Mr M A Revell May 23, 2016, 11:01 pm

    I have been trying to order a replacement fork handle for my garden fork .
    I have tried a member of times and it shows nothing in my basket .
    Continuing further it says I must enable cookies ,I do not wish to do this and I have never had to do this before .
    I rang the customer help line , and they were very unhelpful . I am very disappointed with the reaction that I got ,I have been a customer of Amazon
    UK .and I would like to know what I can do .It is possible Amazon will loose a customer ,if this is not resolved . I hope the cookie situation is not permenent

  • Sean Loughran July 5, 2016, 1:14 am

    Thank you very much for this contact information which I could not find on amazon.co.uk.
    Best regards,
    Sean Loughran, Dublin.

  • Susan Wohl July 12, 2016, 11:32 pm

    I am dtstress that if I have a issue on my AmazonUK account–I have been unable to contact Customer service about any thing–for anything–Why????

  • Susan Wohl July 12, 2016, 11:36 pm

    I am distress that if I have a issue on my AmazonUK account–I have been unable to contact Customer service about any thing–for anything–Why???? I would like to purchase more in the future—

  • Susan Wohl July 16, 2016, 12:17 am

    Dear Amazon UK–Since I am unable to contact customer service on my account–I do hope that my last order will arrive—I have decided not to purchase from your site anymore—this is really wrong–thank you Sue wohl

  • Steve DAVIES July 26, 2016, 10:45 pm

    On 27/6/16 I read my emails & found a mail from amazon uk (dated 26/6) for an order I hadn’t made:- a guitar (to be delivered to my friends address in Southampton). I live in France.

    I also discovered a mail informing me that I had changed my email address & password (which I hadn’t). This meant that I couldn’t get into my account.

    I immediately contacted them & tried to cancel the order. I was told that there was no account under that email address!!! (Even though I had told them it had been changed fraudulently).

    I have had no sensible response from amazon uk. They allowed the order to proceed, took money from my account & a guitar shaped package has arrived at my friends address. – I have given amazon uk my friends email address & they haven’t bothered to contact them.

    On 22/7/16 I looked at my history on my amazon uk account & the order for the guitar is not there!!! They have not reimbursed my account or given me any compensation for the 5 pounds in phone calls to my bank & amazon or for the stress etc caused by their incompetence.

    I have tried to resolve this through amazon resolver, but my last mail (15/7/16) in which I explained that I was still awaiting someone to contact me has been ignored.

    On 26/7/16 I was “really glad” to receive an email asking me to rate the service for the delivery of the guitar – even though it is not on my order history!!!

    The service from Amazon uk is awful (my amazon france account was hacked & it took me 3 minutes on the phone to get it rectified, even though my French isn’t good!).

    I have had no reply from them in 4 weeks relating to when they are going to reimburse me.

  • nese kayacan August 24, 2016, 2:17 am

    Dear Sir/Madam
    Amazon took £79 from my bank account altoght I have not bought any items. I really have no idea why I paid it, I just found that on my amazon account “On 19 August 2017, you will be charged £79 for another year of Prime.”
    please return my money as soon as possible.
    Nese Kayacan

    On 19 August 2017, you will be charged £79 for another year of Prime.

  • Joan Pewsey August 26, 2016, 1:07 am

    Tried to order pair of Lunar womens sandals size 5 JLH636 Gladiator in beige when I put size 5 in it jumps to white which I do not wAnt. Can you please help me?

  • Dee Sahota September 1, 2016, 1:58 am

    I have been charged £79.00 for amazon prime that I do not want to use any longer.
    Can you please check and return the money back to me. Thanks.

  • brian finney October 23, 2016, 5:06 am

    hi I ordered a used Silverline router ,it as not been dispatched yet, could you please give a reason as i ordered other items which will be of no use to me if I don’t receive this router .order number (202-2070302-5089151) thanks

  • Derek Hampson October 27, 2016, 11:22 pm

    Nightmare-ordered a car tyre pressure gauge 20th.Oct and should have arrived 22nd.Got apology on 24th and it had been passed on to the carrier.Still nothing arrived.Trying ways to track parcel and going round in circles.Tried to find e mail this evening.Does anyone know an easy way to contact Amazon.Mission imposssible.

  • pauline harvey October 31, 2016, 9:42 pm

    i purchased 7 kindle books today. received transfer confirmation e mails but books have not transferred. i have tried all the advise in the help pages but no luck . i have cancelled my order but now cant get reading mats. can you advise/assist.