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ASDA UK Customer Service Number, Toll Free Helpline

ASDA is a British supermarket retail chain that is the subsidiary of the American retail chain Walmart and now its is UK’s third largest chain by market share. ASDA main products include grocery, general merchandise, financial services, mobile & mobile network. It has its head office in Leeds, West Yorkshire.  ASDA was  founded in 1949 after series of acquisitions. The promotion of the retail chain is completely based on price and promoting trough it’s slogan Britain’s Lowest Priced Supermarket, 16 Year Running. The operating income of the company is £638 million with 175,000 employees.

If you are looking for the customer service contact details of ASDA retail chain, than your search ends here. We are sharing the customer service contact details including customer service number, email and the useful links. These details can be used for any types of assistance required from the retail chain. There are some other retail chains in UK that can help you while shopping. These are Hugo Boss, SportsDirect, Marks & Spencer, Oka Direct etc.

ASDA Office Contact Details

ASDA UK Customer Service Contact Details


The customer service contact details provided below will enable the customers to get in direct touch with the company’s customer relation team.

ASDA UK Customer Service Number : 0800 952 0101

The above given phone number connect you directly to the customer care call centre of the company. Call on this number to resolve your problems and queries regarding the product & services of the company. Customers can contact from 7am – 11pm from Monday to Sunday.

ASDA UK Customer Service Email : info@asda.co.uk, response@asdacustomerservices.co.uk

The customer service email address given above can be used by the customers to write about their complaints, feedback or suggestion regarding the retail chain.

Social Media Profiles

Facebook Fan Pagefacebook.com/Asda
Twitter Handle: twitter.com/asda
YouTube Chanel: youtube.com/user/asda
Instagram Handle: 
Pinterest Profile: 

These are the social media profiles of the ASDA UK. The links will help you get all the latest updates made by this UK based retail company.

Important Links

This link will guide you with the whole procedure of returns and refund policies. Visit the page if you find you product damaged , faulty or inappropriate.

Career Page: asda.jobs/?cmpid=ahc-_-otc-jobs-_-asdacom-_-hp-_-footer-_-useful-jobs
This is the link of the career page of the ASDA UK. This link will enable a person to get all the job vacancies introduced by ASDA UK.

Store Locator: storelocator.asda.com/#!/?cmpid=ahc-_-otc-storeloc-_-asdacom-_-hp-_-footer-_-about-store
This is the link of the store locator of the ASDA UK. The link will enable a person to get the various locations where one can find the ASDA stores.

Contact Page : asda.custhelp.com
This is the official contact page of the company. Visit the page to get any type of help from the retail chain. It will guide you with the various section of customer enquiries.

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  • Chantelle hoy August 18, 2015, 12:51 pm

    To whome it may concern,
    My cousin was tragically murdered in oldham on saturday in oldham. His name is Tommy Bilton. We will be holding a fundraising event in order to raise money to help pay for the funeral costs his poor family have been left struggling to find. I am asking if asda would be able to donate anything that could be used to put on a raffle no matter how big or small. The even will be taking place on sunday the 23rd august at the daisyfield public house in bardsley oldham. Im askin for anything maybe a small bottle of wine, a bag of food, a shower set absolutely anything. I will look forward to hearing from you
    Many thanks
    Chantelle Hoy (Tommy Biltons Cousin)

  • Awat Mohammed September 4, 2015, 9:03 pm

    D in Liverpool in Enfield close to broke road asda
    Before 5 months ago I went to asda for shopping and an disable have cashier lady blond hair told me am close because see my wife with hajab and service another people am shotting with her and complains to manger. One man coming and shotting me his name Adam Burke I call police and police told me go for now next day I went spoke to manger said to me leave it for me I ll sort it out but no one call me. I went to asda regular without any problems after that tonight I go like regular because close to my home I found that man his name Adam Speke to security and security coming to me said I have to leave store without any reason I wish if u can find out why do that with me and I want report about them
    Thanks for helping am look forward
    Awat Mohammed
    68 ullswater street
    L5 6qu

  • Paul lockett December 8, 2015, 4:41 pm

    Just been shopping to asda only to get home and find out ive been sold halal meat.As you can imagine im furios after being a loyal customer for years!This is a disgrace,if i wanted halal i would go to the oppropriate shop and purchase it.unfortuanatley you have just lost yourself a customer and nowing how to identify halal will be looking for those letters on the packaging,h.m.a. In future.

    • Dan March 3, 2016, 4:32 pm

      Hi Paul,I have been told that in the instances you are talking about Asda has random 3 letter codes to help identify which factory,farm,or supplier it came from to help with tracking down a potential problem that a customer may have. I have been informed that in this case it actually means it came from a supplier in Doncaster. I hope this helps

  • Karen Hacker December 8, 2015, 5:11 pm

    I have just heard that you are selling meat that has been slaughtered in an inhumain way just because of some out of the ark religion! How can a modern company stoop so low? If an English person was to travel to another country we would be expected, and expect to live by their way of life and abide by their laws. Yet when they come here to live we seem to bend over and let them walk all over our beliefs and ways of life. I cannot and wil not be apart of such cruelty and there fore will not be shopping with Asda any more. I know i am only one person and as such make no difference to your profits, but if all, just one persons, made a stand you just may let us be English in England.

    • karen February 5, 2016, 12:02 am

      this isn’t actually a page moderated by asda. if you want to make a complaint to asda then you need to speak to asda. but i would have thought that was obvious!

  • Ya Sophie Jahateh December 16, 2015, 11:47 am

    Hello can I please have the email of the human resources manager of asda placement office in Leeds, thanks.

  • Alexander mcgeechan December 18, 2015, 2:55 am

    Why o why is there only one elictric shopping chair in Girvans ASDA store the population in this town is elderly and living longer ma father is 85 now and struggles to do his shopping in ASDA Girvan because you only have one electric chair and its always broken or out of charge you have enough staff to check it after use and plug it back in can you not train the staff and look at the problems that need to be addressed the bulck of your shoppers are elderly people who actually like going out shopping but struggle with out this chair you make huge profits here pay your staff minimum wage look to the futre forward thinking its called you let my father down every time he try’s to go shopping boring for us but for ma father its a day out and not made possible by your back ward thinking so help do something about this ?????????? You have to weeks to reply and give your selves a shake and look forward dumb fks yours sincerely one very Angry firmer costumer your shite

    • josie February 5, 2016, 12:01 am

      so why are you complaining here? speak to the managers in the ACTUAL store, rather than complaining on a website that is in no way related to asda. nobody relevant to your complaint is actually reading this. your foul mouth will get you nowhere, either!

  • margaret gallagher January 26, 2016, 7:44 pm

    despite being a loyal online shopper for some time Asda refused to honour my e-voucher price guarrantee as aparently it expired leaving me no option appealed to their generosity no results despite my shopping comes between £200 to £300

  • Mr J Law February 3, 2016, 2:41 pm

    Just bought a pasta container £5 and 2 glass storage jars £1 each would like advise how to remove labels and adhesive with out ruining the items I have soaked them tried to wash them off with hot water .As these are food containers I have not tried white spirit.I must say I have never come across such a thick strong adhesive just to keep a paper label on it would do super glue Justice

  • Anna marie lea April 17, 2016, 1:45 pm

    Visiting asda at tunstall stoke on trent my husband was told by a member of the kitchen staff white haired lady carnt drink that in here his blood sugar had dropped i new there was a 20min wait so i gave him a sugar drink and got a cup off the counter not very professiönal of her an apology would have been acceptible we love asda and visit once a week frm sandbach u carnt be rude to customers

  • Pauline Black May 8, 2016, 12:38 pm

    Please could you tell me where i can purchase ladies black dress trousers 18L. As i have tried two stores and online and unable to buy them.
    I look forward to your reply.
    Mrs Black

  • Julie boyd May 27, 2016, 11:02 pm

    I have been having my shopping delivered by you for a long time and I keep giving you another chance yet again my shopping has not turned up last Saturday it didn’t turn up at all this week I booked it between 4-6pm and I’m still waiting for it I can never get through to the store absolutely feed up with it poor management you can even ring me on 07752252967 as customer service never do to let me know about my shopping

  • Pauline Rchardson May 28, 2016, 5:09 pm

    I got n e-mail to enter for a free voucher game I did this next I got a text From a number 63003 a charge of £ 4.50 charge per week I put stop but I hope they won’t take money from me are you aware of this

  • Christine vowles June 27, 2016, 10:36 pm

    Could you please tell me if asda has stopped selling little angles non bio washing powder, thank you

    • Jane August 4, 2016, 9:51 pm

      Yes it has been discontinued because of very poor sales

  • Reginald Davidson June 29, 2016, 12:15 pm

    I went to Asda in Lincoln to exchange Euros for Sterling and was told the rate was 1.32 why is this as the current rate on all government and television state that the rate is 1.20. Can you advise me why the big difference.

  • Julia Wilson August 3, 2016, 3:34 am

    Date: Tue, 2 Aug 2016 22:57:06 +0100
    Subject: Urgent
    As a regular customer of Asda I believe there is a problem with your website and customer services telephone answering service. I’ve reserved a slot for a deliver between 4-6 tomorrow but the security tag is unavailable, my cards have both been refused but one of the cards has been charged 0.1p. My bank says you’ve confirmed a payment of £0.1 but I have no confirmation e-mail from you. started my order after 4pm, was on the phone for over half an hour and needed to go out, therefore, the time for making a payment will expired.
    I’ve now returned home, after 10.30pm, made a new order and again the same problem has occurred. I’ve checked and re-checked my bank details, address, expiry dates etc. , Therefore I need you to make the order for me and I’ve copied and pasted the items I need.
    I hope you will not let me down. I’ve been trying to make this order for hours now and am very disappointed with your bad service this time
    Julia Wilson
    01341 251 237

  • Tracey nixon August 11, 2016, 11:42 pm

    I answered all the questions on face book said I was entitled to 75pound voucher ,how do I download voucher

  • Theresa Hanson August 11, 2016, 11:53 pm

    To the complaints department.

    There is currently an Asda voucher offer circulating on Facebook. It looks to be ligit and promises vouchers from Asda for doing an Asda survey. The link led me to an Asda survey site and I did the Asda survey, was promised a voucher and this voucher has not been received. I’ve been a good customer of Asda for 9 years but I’m thinking I’ll shop elsewhere in future and what is even worse is that your email addresses to complain are not working because it says that your inbox is full!

    This is the link for your survey! Not happy at all. I feel conned! https://m.facebook.com/story.php?story_fbid=10209233398647483&id=1096843390

  • Lorna Donaldson August 14, 2016, 4:07 am

    Hi I am Lorna, I have a 14 months old baby and I was wondering if you need a baby to model/ take photos advertising your clothes. thank you and I await your reply.

  • david gitau August 17, 2016, 12:40 pm

    hello i am requesting you to open petrol station in kenya.

  • Joan Bailey August 26, 2016, 2:22 am

    I went to Asda Rawtenstall and purchased a bottle of Drambuie for a gift, the big red price tag above read £10 so i thought id buy a perfect gift..
    When i returned home and checked my receipt.i found i was charged £25..
    I then decided to go back which is around 4 miles each way..when i took it to the cuatomer service desk and enquired i was told that the previous shift had not put the correct price on..
    This is not MY fault i dnt think, i took the refund, but i was NOT happy i had to make a DOUBLE journey and i wasnt even offered anything.for.my inconvenience, NOT EVEN A SORRY..!!
    This is not very good customer service i have to say..
    It has put me off from.shopping there again..
    I hope to hear from you soon with some kind of explanation..

  • david gitau August 27, 2016, 9:17 am

    hello its my request you to open petrol station here in kenya. i am a kenyan business man ready to work with you. thanks

  • john August 28, 2016, 11:03 pm

    i went to the nuneaton store on friday and cut my toe on a trolly and it was bleading went back in store to ask for a firstader i had to weight for 10 min it took two call out before anyone came when she did come she clean my toe up on the shop floor and did not wear any gloves

  • Foley September 7, 2016, 12:36 pm

    Went for lunch ar asda rawtenstall yesterday. I was lovely apart from the high chairs for the babies. They are absolutely filthy the dirt is caked on.

  • Annette Kelly September 14, 2016, 6:55 pm

    Iv just read on line fb that Asda is selling halal meat is this true thankyou

  • mrs h o'connor October 23, 2016, 12:41 am

    Hi i would just like to say how lovely it was to vist your hall road store on thursday.Nnot some where I normally shop. As i walked into the store and asked where the toilet was, this lovely lady walking past on her lunch hour,I would think, took me over to them. But the best bit was the notice on the less able door. NOT ALL DISABILITYS ARE VISIBLE.. WOW, about time some one realise this.Having suffered from a medical condition for many years there are times when i need the use of a less able toilet, even though no one would ever know.Many times I have had looks and comments when leaving a toilet like this. I do have a key and card, however don’t always feel I should have to explain my self.Maybe you could introduce some badges! many thanks.

  • Eileen Jones November 23, 2016, 3:08 pm

    I have traveled to asda huyton for two days on two buses to be told that the advertised £5.00 a kilo legs of lamb have not come in you have a supply problem this no good for your customers who have to travel all this way how can I find out where I can get my lamb for X as you should not advertise if you can’t supply them.

  • Mrs Nicla Delaney February 1, 2017, 3:39 pm

    Good Morning

    Had a good exsperiance shopping at Redditch Asda today at 9:30am. On way out with shopping a lovely young man named Andrew asked if needed help with the shopping and to put trolley back have to say well impressed with customer services he presented.
    Well done Andrew Redditch Asda.


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