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B&Q Customer Service Phone Number, Email ID, Office Address

This post is regarding B&Q’s (diy.com) customer service numbers, phoning details, address of head office/ headquarters, support email ID and toll free helpline / hotline numbers etc. These details will help the customers to get proper support from company’s end.

B&Q is an online retail industry. This public company was founded in the year 1969. The specialty of this company is that it serves with a variety of outdoor & garden, building & hardware, painting & decorating, tiling & flooring, heating & plumbing, clearance, home & bedroom and many more.

In this article we are providing the customer service details of B&Q that would be helpful for the customers to get in touch with the company for any queries, issues, feedback, suggestions or any other assistance. As the company commits the best customer satisfaction so these contact details will assist the customers in the best manner.

B&Q Customer Service Contact Details
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B&Q Customer Service Number: 0333 014 3357 & 0333 014 3098

This is the customer service phone number. Calling on this, you will be able to have a conversation with the officials of B&Q customer service department. Customers can call on the below mentioned timings only:

Number Days Timings
****3357 Monday-Saturday 8am-8pm
  Sunday 10am-4pm
****3098 Monday-Friday 8am-8pm
  Saturday 8am-5pm
  Sunday 10am-4pm


B&Q Customer Service Email ID: N.A

No mailing address is given by the company so far.

B&Q Office Contact Details

B&Q Headquarters Address: B&Q Plc, B&Q House Chestnut Avenue Chandler’s Ford, Hampshire SO53 3LE United Kingdom

This Physical address of headquarters of B&Q is made available by the company. This can be used for the purpose of writing to the company. They can use this as the postal address.

B&Q Head Office Number: N.A

No number as of the head office of B&Q is provided by the company.

B&Q Official Website: diy.com

This is the link of company’s official website. Customers can fetch every kind of information while going through this web link.

B&Q Fax Number: N.A

No fax number is given by the company.

Social Profiles

Facebook Fan Page: diy.com/corporate/careers

Twitter Handle: twitter.com/bandq

YouTube Channel: youtube.com/user/bandq

LinkedIn Profile: linkedin.com/company/b&q

Pinterest Profile: pinterest.com/bandq

Important Links

Contact Page: diy.com/customer-support/contactus
This is the official contact page of B&Q. This has both kinds of contact details i.e. customer contact details and contact details as well.

Frequently Asked Questions: diy.com/support/customer-services
This is the section of FAQ. It is a medium through which customers can leave their queries in the comment box and wait for the company to revert. The company claims to revert as early as possible.

Career Page: diy.com/corporate/careers
This is the career page of B&Q. This has all the jobs introduced by the company. People who want to work in B&Q, can go through this link.

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  • Kay Greatbanks April 6, 2017, 2:25 am

    I visited your Norwich Store today to buy some Dulux Paint, I needed 2 x 2.5
    Litre pots but there was only one on the shelf of the colour I wanted, an extremely helpful young man by the name of Josh came up and asked me if I needed any help, I explained to him that I needed another pot of said paint and he went and got a ladder and climbed up to the top to see if he could find it but the ladder didn’t go high enough so he went back and got another unit which airlifts him up and he eventually found the colour I wanted, he then had the initiative to bring some extra down to refill the shelf. He had already checked on the computer but that was out of action. He was such a helpful young man and truly deserves recognition, he certainly is an asset to your company. Regards. Kay Greatbanks.

  • Stephen Westmoreland February 12, 2018, 9:16 pm

    I had a coffee in in your York store after doing some shopping there and I found it to be one of the best I’ve ever had. I was wondering if you could tell me which beans they use.