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Debenhams UK Customer Service Number, Email, Toll Free Helpline

In this we article we are providing you Debenhams.Com customer service details along with customer support email Id and toll free helpline number of Debenhams UK.

Debenhams is the UK’s leading  multinational retail chain with  proud British heritage. It provide the customer across the world with a unique, exclusive range of own brands, international brands and concessions. It is among the top Uk’s  online retailer with its operations in around 70 countries. The company started with a single store and now has grown to 172 across the UK, Ireland and Denmark . The company offers wide range of clothing, household items and furniture , it also known for its Designers at Debenhams brand range since 1993.

The company is having its headquarter in Regent’s Place in London Borough of Camden. Though the foundation of the company was laid in eighteenth century through partnership but the business was incorporated as Debenhams Limited in 1905.The modern Debenhams grew acquiring stores in town and cities throughout the UK in the leadership of its  Chairman Ernest Debenham.

Debenhams opened its first largest store in Bull Ring shopping centre in Birmingham on 4 September 2003. Stores in Denmark trade under Magasin du Nord brand and in Ireland operated by Debenhams Ireland that is the subsidiary of Debenhams plc. In this article we are sharing the customer service number, toll free helpline , customer service email address and the necessary links for the customer support for the customers of Debenhams.

Debenhams Customer Service Details

Below is provided the customer service contact details for the customers to get proper assistance from the company. Customers can use these details according to their need and get the better support and services from the company.

Debenhams Customer Service Numbers :  0844 800 8877 , 0344 800 8877

This above contact numbers can be used by the customer to get assisted with the proper support and service regarding their queries, barriers, feedbacks and suggestions.

Debenhams Customer Support Email ID : mail@online.debenhams.com

This is the official customer support & service email id of the company. You can write to the company according to your need and the requirement.The best way to get in touch with the company.

Debenhams Office Contact Details

Important Links

Customer Service Page : www.debenhams.com/webapp/wcs/stores/servlet/contentView?filepath=/DebenhamsUKSite/Static/footer_customer_services_uk.xml&storeId=10701&langId=-1
This is the official customer service page of the company. Visit this page for the all types of customer service including returns & refund, delivery information, contacts, locating a store, ordering  & payment and other assistance.

Find A Storewww.debenhams.com/webapp/wcs/stores/servlet/contentView?filepath=/DebenhamsUKSite/Static/1108_find_a_store.xml&storeId=10701&langId=-1#slided
Are you looking for the nearby store of Debenhans.com. Go to this link, enter your town name, city name or post code and search for the nearby store to your place.

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  • Denise Nelson February 27, 2015, 1:58 pm

    i would like to make a complaint re your credit card service team.

    • Shane July 4, 2015, 11:22 am

      Shit service no refund back to card ended up with late fees would never use again

  • Eileen Hobbs November 20, 2015, 3:45 pm

    I was very disappointed when the order I collected from my local store yesterday, although seemingly securely bubble wrapped, had a badly damaged and ripped box. As the toy is for my grandson’s birthday I was looking forward to giving him something that looks perfect, not as if it’s been kicked about.

  • Laura Khaldi December 1, 2015, 3:46 pm

    I ordered a jumper online. Order number 700041670839. The price paid was £20.00. Unfortunately it is too big and I would like to swap it for the same jumper in a size 14. I have spoken to customer services at the Exeter branch where I collected the jumper today and they do not seem able to help me. I am very disappointed to think that a store like Debenhams cannot assist a customer in what appears to me to be a simple request, ie. a straight swap. Please help me with this problem

  • Stewart small February 2, 2016, 6:45 pm

    This is regarding an order for glass rebels and when the first delivery was made on 27 January the glass was shattered so the chap at your office reordered this set of tables for me I got them on Tuesday 2 February and the glass is shattered also, you can call me on Dundee 01382-522973, Stewart small, p.s I near cut my fingers on the shattered glass,

  • john cooke February 15, 2016, 2:47 pm

    Dreadful Dreadful service whatever you do do not use their 0845/0871 numbers i attempted to get through to my local store but instead all 0871 numbers but you through to Leeds were they attempt to put you through to a local store.But then after waiting an age you get cut off appalling money making system for Debenhams

  • Susan Gairns March 24, 2016, 3:41 pm

    Couldn’t wish for better service from your Wakefield branch (Trinity Walk) the lady named Jill on the Estée Lauder counter. Can’t thank her enough for her help and professionalism. Many thanks, I have today registered my Debenhams account card and received my statement for goods purchased for which a cheque will be sent within the next 2 days. With my statement was a £5 voucher and an also enclosed an offer enabling me to purchase wines from Naked Wines of which I have also ordered today on my new Debenhams card the lady who took my call Niamh also very polite and helpful. A very happy new customer. Thank you x

  • Eleanore Williams April 28, 2016, 4:09 pm

    A big thank you to the staff in the Banbury store for their helpfulness and honesty. I was in the store on the 15th April and left several items in the ladies changing room, your staff helped me get all the items back.

  • Robert Robertson April 29, 2016, 6:57 am

    I recently bought a LG mobile phone and the charger does not work. I would like you sent me a new charger. Lucky I got a lend of a charger to keep me going. My address is Crystal Stream Cottage, 40 Moyrourkan Road, Tandragee Co Armagh. BT62 2 HD. N Ireland. I hope that I get a quick reply.
    Regards Robert Robertson.

  • Farzana Khan April 30, 2016, 6:21 pm

    Unfortunately ordered a double bed from debenhams, delivered in January this year , assembled it totally wrong and broke few slat holders since then I’m contacting them by phone and emails and getting false hopes from them . Rubbish service ever will never recommend any one to order any thing from them.They deliver items and don’t care afterwards.

  • Janet Arnold May 25, 2016, 9:12 pm

    I have been trying to pay my account on-line via new day website as instructed on my account but this keeps coming up as an error. This means I have to either do this over the phone which will cost me as no free telephone number or make a special journey to my local store again costing me both time and money. I am very disappointed in this and would appreciate your comments. Thank you Mrs.J.M.Arnold

  • Berenice Bird July 24, 2016, 12:00 pm

    Dear Sir/Ms: I recently ordered several items from you and included
    in your packaging was a request to rate your packaging. May I say
    that it was clean, light, transparent and easy to dispose of, and protected
    all items efficiently. Some of it, the plastic wrappings, I can use again for
    other storage like wool and cottons etc. Congratulations for this well
    planned system.
    Thank you. Berenice Bird

  • Heather Fuller August 12, 2016, 1:53 pm

    I ordered a girls Ted Baker leggings/top on-line for click and collect from your Crawley Store.
    Upon opening it at home I found that the security tag was still attached.
    I called Debenhams to be told I will have to take it back to my local Debenhams. I was not very happy as I had made a special trip into town to collect it.
    I was then put through to Gemma duty manager at Crawley.
    Gemma came to my house and removed the security tag and kindly gave me a £10 voucher for inconvenience.
    That is what I call ‘customer service’. She is a credit to Debenhams.
    Please pass on my comments.

  • Niall Hogan August 16, 2016, 5:56 pm

    I tried to buy a bed from your Blackrock store Dublin and found your store manager very unhelpful as I asked if she could arrange delivery, We don’t do that on sale items but you can organize it right! I said but No you don’t do that. I thought to myself is this a good service “NO IT’S not I thought.
    I also needed a orthopedic mattress which I bought from a mattress manufacturer however when it arrived it did not fit the bed I rang your manager and told her (on Friday) i would be sleeping on my couch so please come back to me quickly, This morning I called into her and she was on a day off, If you are loosing money I suggest you get a manager who actually cares about the customer as she certainly does not, So how long does it take to get an answer, If it does not fit then the bed is faulty as it is not the size you advertised it to be. I await your response before I do anything

  • Rob August 26, 2016, 4:39 pm

    Dabenham online service very very rubish

  • Barbara Thorpe-smith September 13, 2016, 8:40 pm

    Have lost my beauty card and have you still have my details on your system I cannot be issued with a new one
    My address 31 Lord Nelson street, Warrington, wa1 2jf
    Date of birth 13/02/1943
    Please can you send a replacement
    Thank you

  • M Gooderham October 23, 2016, 3:15 pm

    Bought a dress yesterday 22nd at Crawley store , I asked if I could have a xmas receipt as it was a gift for xmas, the lady provided me with one but returning home it said exchange in28days which won’t cover xmas. I telephoned the required number on the receipt and have to say I got no help at all , can you help me please , thank you
    Mrs, M Gooderham

  • David Haviland November 21, 2016, 8:11 pm

    Dear Sir/Madam,
    I have tried unsuccessfully to contact you by phone and have experienced difficulties because:-
    1 I have misplaced /lost my Debenhams card
    2 I cannot remember my account number.
    My address is 16, Gladstone Street, Glossop, Sk138LX
    Please advise.

  • keith abbott January 9, 2017, 9:58 pm

    hi,i brought some face cream for my wife today in the colchester branch,when i was paying for it the lady asked me if i was interested in opening a debenhams mastercard and i would also get all these free gifts,i didnt have time as i was in a rush,but wished i had of done now,will this offer still be on tomorrow?

  • Elizabeth February 14, 2017, 10:06 pm

    I would strongly like to register my displeasure at your stores for starting to sell hijabs. Our country is in the grip of terrorism and I and many others feel intimidated by certain people wearing hijabs and covering their faces whilst we are out and about and in our high streets. It is scary in our Christian country to have people hiding their faces. Debenhams has been a favourite store of mine for many years but in view of this I am sorry to say that I shall not be using your stores again.

  • marie walcott March 29, 2017, 9:50 pm

    Hello, my name is marie, and i would like to make a complaint on the following statement: Three years ago, i had written a letter to the customer service department about at least two people who works within a departmental store within Debenhams in North Harrow London. Since then, i have not received a reply from your customer services department, saying that you have received a letter from me and you have understood and accept it.

    • marie walcott March 29, 2017, 9:58 pm

      Hello, my name is marie, and three years ago, i had written a letter to the Head Manager of the Customer Services Department, regarding a complaint on two employees who works within a departmental shop, within the debenhams store. Since, then, I have not received a reply from your company stated whether they have received my letter or not. Please could you interrogate into your files/computer to see if my details are on your lists, and if any problems occur, please let me know as soon as possible.

  • Kathy west April 11, 2017, 3:50 pm

    I would like to exchange ted baker dress yellow code 1248 6552 for a bigger size size 2to3 the one I purchased was 12to18 months and also a jasper conran dress code 1232 7702 for abigger size 7 the size I bought was 5to6 I bought these dresses from debenhams in kidderminster. Thanks alot

  • Smith April 28, 2017, 6:15 pm

    Purchased a men’s jacket today from your Chatham Kent branch and could not believe the superb service I got. Your member of staff was named Lisa ,her helpfulness and politeness was brilliant. most shops these days only seem to have staff that say”don’t know” when asked a question. All shops need a Lisa


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