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House Of Fraser Office Address, Phone Number, Email ID, Website

House Of Fraser is the leading British department store group in UK and Ireland trading through 60 stores as well as its rapidly growing web store www.houseoffraser.co.uk. The products of the group includes clothing, cosmetics and housewares. It is the third largest department stores group in UK, and has one of the fastest growing website in UK and in 2012 the sales through web resulted 11% of the group’s sales.

The company was founded in 1849 by Hugh Fraser and James Arthur in Glasgow, Scotland as Arthur and Fraser, by 1891 it was known as Fraser and Sons. Over the years the company purchased number of stores including Army & Navy stores, Barkers of Kensington, beatties, Dickins & Jones, Howells, Kendals, Binns and Harrods of Knightsbridge. It was listed on the London Stock Exchange in 1948.

House Of Fraser is headquartered in London, United Kingdom. The key people associated to the company are the chairman Don McCarthy, CEO John King and CFO Mark Gifford. The company has more than 5000 plus 13,000 concession staff. The annual revenue of the company as in 2013 was £1,152 million.

House Of Fraser Office Contact Details

House Of Fraser Office Address : House of Fraser, 27 Baker Street, London. W1U 8AH, United Kingdom.

House Of Fraser Office Phone Number :

                  Office Contact                    0345 602 1073
                   Press Officer                    020 7003 4000
       House of Fraser Card Services                    0871 522 5827
      Gift Card & Vouchers Tracking                    0370 608 3531

House Of Fraser Fax Number : 020 7828 8885

House Of Fraser Email ID : service@fraserline.co.uk ( to get in touch with support team),
bwheatley@hof.co.uk / srusso@hof.co.uk ( to get in touch with the press officer),
houseoffraser@voucherexpress.co.uk ( gift vouchers )

House Of Fraser Official Website : www.houseoffraser.co.uk

The official website of the company is the online business platform of the company that represents around 11% of the company’s sale. It provides the detailed information about the products and the service offered by the company.

Important Links

Track Order : www.houseoffraser.co.uk/Tracking+Your+Order/TrackingYourOrder,default,pg.html
Track your online order for the products ordered , you will get the order number shopping online and you can provide that number in my order section to track your order.

Return & Refund : www.houseoffraser.co.uk/Online+Returns+Refunds+Policy/OnlineReturnsRefundsPolicy,default,pg.html
The return & refund policies are explained on this page in details . Visit the page if you find your products damaged or inappropriate.

Social Profiles

Facebook Fan Page : facebook.com/houseoffraser

Twitter Handle : twitter.com/houseoffraser

Youtube Channelyoutube.com/user/houseoffraser

Google Plus : plus.google.com/+houseoffraser

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  • Vidur Malik November 6, 2015, 8:57 am

    To The Buying Manager / Sourcing Manager,

    Hope this mail finds you in good health.

    Allow me to introduce myself, my name is Vidur Malik working as Sr. Marketing Manager with Divine destiny Buying Services Pvt. Ltd., India

    DIVINE DESTINY BUYING SERVICES PVT. LTD. Is a single point contact for sourcing Quality apparel for global markets. We are based out of North India (Gurgaon/New Delhi) and are established since 2009. Before branching out into sourcing we were manufacturers for over 30 years and have worked with leading buyers and are well traveled.
    Mr. Sanjay Banaik (Director) – an entrepreneur and a technocrat himself with over 3.5 decades of experience in manufacturing belongs to one of today’s rare breed of businessmen who understand global standards of quality, commitment to deliveries.

    The product categories include the following –
    1. Women’s wear – All categories in TOPS, SKIRTS, HIGH FASHION, DRESSES, TROUSERS, PULL-ON’S , SHORTS….
    3. Kids wear / Toddlers – In all categories in TOPS, DRESS, JUMP-SUIT, SHORTS….
    4. Accessories – All categories in Scarf/Ladies Bags/Purses/Clutches/Belts/Semi-precious Jewelry….

    Please note we have a huge vendor network and successfully have shipped over 3 million garments in the last one year. Our current clientele includes George, Primark, Sainsbury, Pull and Bear, Next, Iconic/Landmark, Techno-Design, Pepco, C&A etc….
    As you can see from above we are a buying agency based out of North India (Gurgaon/New Delhi) and as an agency we would like to offer you products through our sources based on feedback of your requirements, nature of product required, suggest factories, close prices, de developments, Merchandising, quality control / inspections and logistics.
    For the above services we would like to have some agreement drawn with an agreed percentage of commission.
    If required we can travel and come for meetings if business feasibility is there to pursue the matter.

    In this regard we would like to share our above business proposal and we will be highly delightful to work for/with HOUSE OF FASHION.

    Request to please share our proposal with Buying Team / Sourcing Team so that we can have there feedback and as per there requirements/feedbacks accordingly we will be will forwarding good collection of PPT’s for their kind selections/feedbacks.

    For more info please feel free to review our website http://www.ddbs.in

    Looking forward to hear back.

    Have a great day ahead!

    Best Regards

    Vidur Malik

    • Mr Tipu April 16, 2016, 3:58 pm

      I am tipu from Bangladesh my company name fayzan fashion garments products supplier please let me know your confirm interest.waiting for your reply soon

  • Eileen Kennedy January 18, 2016, 11:14 am


    I am wondering if you are going to further reduce items on your Ghost Clothing range in line with the reductions on the Ghost site – I gave several items I am interested in.

    Best wishes


  • Mr Tipu April 16, 2016, 3:55 pm

    I am tipu from Bangladesh my company name fayzan fashion garments products supplier please let me know your confirm interest

  • Mrs Dorothy Cook September 6, 2016, 6:21 pm

    I am trying to send an e mail !!!! To customer services at house of Fraser.co.uk
    Can’t get the right e mail. Spoke to someone today and they gave me customerservices@houseoffraser.co.uk. Can you help me its regarding a returned item not refunded. !!!
    Mrs D Cook

  • Mrs Dorothy Cook September 6, 2016, 6:22 pm

    Need your e mail address please of customer services re a returned item.

  • Paulo Barros November 7, 2016, 7:36 pm

    To The Buying Manager / Sourcing Manager

    Please find our LONDON FASHION FAIRE, SVP invitation.

    We would like to Inform and invite you and the Team John Lewis to visit our Booth B – 13 at SVP

    Starting on Tuesday 15th Tuesday and Closing on Wednesday 16th of November

    It would be great to have your visit an opportunity to present both Companies.

  • B.A. Fraser December 14, 2016, 9:47 pm

    Have 890000£ worth of exclusive clothes men women children and bags ruck sacks and underwear assessories beding towels jewelery all for 40000£ ono popular lines custom ordered need a major buyer for this batch and to continue with further lines. Can we have a working connection with you or any other major store Italian lines. Please email soloslice@live.co.uk tel 07456222258 between 11am to 8 pm Mon to sat we look forward to a quick response video and fotos available for goods

  • Linda Donoghue March 9, 2017, 12:13 am

    I have been a loyal customer of yours for many years but I will not be shopping in your store again!
    I had 2234 store points at Christmas and I was looking forward to my reward voucher of £20. When I received my new statement I was horrified to see that you have taken off 380 points the excuse was that they had expired!
    I have other store cards and they send vouchers of low denomination
    Yours faithfully
    L C Donoghue

  • Valerie phillips June 25, 2017, 11:05 am

    Dear Sirs
    I just wanted to let you know how pleased I was with my latest purchase from your store.

    I ordered a dress on the internet which was reduced to half price and I am absolutely delighted with it. The quality is second to none and it is beautiful.

    The lace is so pretty and as soon as I lifted it out of the bag I could feel the weight and knew it was going to be a top class item.

    Val phillips

    Val Phillips


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