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HP UK Customer Service Number, Toll Free Helpline, Email

Are you having any queries which you would like to consult with Hewlett Packard’s (HP) customer service representatives ? Then customer service numbers, toll free helpline numbers and customer service email Id’s available on this page might help you.

HP is the American multinational organisation founded in 1939. The company was founded in a single car garage, but its growth was so enormously carried on that today HP doesn’t need any introduction to explain its glory. The company deals in the sector that includes Computer hardware, Computer software, IT services and IT consulting. HP has 3,17,500 employees worldwide and total revenue of US$ 112.298 billion as per data of 2013.Hp has services and consulting business around its products and partner products.

In this article we are providing all the customer service and support details including the customer service number, toll free helpline, email and the important links. These information’s will help customers to clear their doubts and queries related to their HP products. Customer can get relevant support and assistance by referring to the given details of HP United Kingdom.

HP Office Contact Details

HP Customer Service Contact Details

HP Customer Service Number

 

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       Customer Service    

             Numbers

                                               

          020 7853 2200
     +44 (0) 845 161 0050
     +44 (0) 870 842 2338
      +44 (0) 203 027 7238

HP Customer Service Email ID: customerservice.hpshopping@hp.com

This email ID is the best way overall to contact Hewlett Packard customer service online and get solution to different types of queries. Email on this address to ask about your products and services.

Timings to reach the customer service representatives are not available yet. These details can be used for complaints, suggestion, feedback, reviews etc. related to products and services offered by HP.

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{ 22 comments… add one }

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  • Andrew Smith February 11, 2015, 11:07 am

    My son was bought late last year a hp slate 7 2800,.and has recently developed a charging issue which I do believe to be a faulty charging port. This problem I have found to be common in this model range. What can you do for me as he uses this for school and is quite upset. I await you reply, many thanks, Andrew Smith.

    Reply
  • Mark February 25, 2015, 4:23 pm

    To whom it may concern,

    I keep having an issue with my 6520 Photosmart not scanning email failing to connect to server error message. Printing to the device works but fails otherwise to digi scan. please can you help

    Kind regards

    Mark David Howells BSc (Econ) Hons, MA

    Email: mark.howells2503@gmail.com

    Reply
  • Jon Turner October 29, 2015, 6:08 pm

    Thank you so very much. After trying to find HP’s UK email address to send a complaint in the UK, I spent 45 mins without success but a couple of mins on your site, I’ve got it (hope it’s the right one!!).

    To quote my feedback form:
    I was told on the phone I would be without my laptop for 5 working days & when you e-mailed me, it said 10 working days; this vital piece of equipment came in 9 working days. I had the same problem with the inbuilt mouse on a previous new HP laptop; when it was sent back for replacement to e-buyer, they had sold out of that model &, as I needed it urgently & they insisted upon having the old laptop back before sending out a new one despite your authorisation to replace it, I ended up having to pay £50 extra for the upgraded model they had in stock. As a result of all this, I have had to spend £125 on getting my old Acer model repaired (new motherboard & keyboard) so I had a working computer. This was vital to me because of the time constraints imposed by a Court case I am involved in (as litigant) & made me look very unprofessional in front of my barrister.

    I wish I’d bought another Acer instead. I’ve had 6 years of reliable use out of my old one!
    Once again, thanks.
    Jon

    Reply
  • David December 18, 2015, 12:21 pm

    Please note the customerservice.hpshopping@hp.com email you supplied no longer works, please change or remove.

    Thanks

    Reply
  • Muthaiya February 1, 2016, 4:50 pm

    I have purchased HP laptop via HP online store. I need to know the procedure to get VAT return form.

    Regards
    Muthaiya

    Reply
  • Alec Bell February 17, 2016, 10:25 am

    I will never purchase an HP product again. My new Envy 5534 printer has never worked successfully since install last December. It prints erratically mostly refusing to print. Hours spent online and 2 sessions with HP support have been fruitless. Daniel and Veronica at HP support have not resolved the problem. What has happened to HP. At work I used to use HP professional equipment and it was good. I am absolutely frustrated with this situation and feel like throwing the printer out of the window and going back to Canon. I really hope this e mail produces some result. How about a replacement printer please?

    Reply
  • Penny Kempin March 17, 2016, 12:48 am

    message:
    I have a Epsom Stylus Photo R220 which has been a great printer but has now “died” of old age and overwork as I do a huge amount of crafting. I am now looking for a new printer, one which can take up to 250 gsm card stock both matt and photo and everything in between. My old printer didn’t cope with the top gsm and I am advised not to buy a top loader.

    Can you please advise which of your printers would be suitable for heavy usage if you have one that may even take up to 300 gsm that would be great. I would also require, when going into print, that it has all size options similar to my old Epsom printer.

    Many thanks
    Kind regards:
    Penny.

    Reply
  • L S Dancey May 14, 2016, 1:27 pm

    My Computer model number is RTL87238E and it has problems in the design.
    The most annoying is that the memory chip does not lock in and I am bombarded by a constant barrage of notices and sounds telling me to check the file. Often I cannot access the storage at all. Secondly I have to go through two stages before I can send or receive Bluetooth items. Thirdly the slots for he usb connections are too close together that only one can be used at a time which is ridiculous. Fourthly, the ‘Caps Lock’ and the ‘Shift’ keys should be swapped around because it is most annoying to find that you have typed a whole sentence in capitals inadvertently when accidentally touching the Cap Lock key when locating ‘a’ (probably the second most used letter in the alphabet) when you are a touch keyboard operator.

    Reply
  • Barry Hartley June 14, 2016, 7:27 pm

    Recently ordered inksorder no. SCE03620039 sum £56.33 inc.Vat but when processed a new total of £65.99 is shown . Please explain as delivery is stated to be free on an order of this size.

    Reply
  • R Maxlow July 13, 2016, 3:05 am

    how do I ring and place an order with a UK order line as I was connected to Spain ?

    Reply
  • STEPHEN BARNES September 1, 2016, 3:28 pm

    I recently purchased an HP Envy printer and am getting increasingly annoyed that every time I switch on, work on emails or make an internet search the HP advert for inks etc blots out my screen. I would like advice on how to remove this item from the system.

    Reply
  • marco November 7, 2016, 6:04 pm

    I hope this is the UK department? I found it impossible to get hold of an email address to contact HP, only the phone number beginning with 1345, for which I’d have to pay. Not a good start!
    Anyway, I’m looking to buy a HP laptop. As you know, they are sold everywhere, Amazon, Argos etc… If I buy it from HP directly , this link: http://store.hp.com/UKStore/Merch/List.aspx?sel=NTB&fc_sb_pavilion=1 what are the benefits regarding help, customer service etc.? I am specifically inquiring about the 1-year warranty, what is included in that? I would like to know what is included in the 1 year warranty in terms of help and fixing the laptop, in case there’s a fault, without actually having to pay extra for any such service, I mean exclusively as part of the warranty. I’ve no intention to pay extra for ” 2 year Pickup and Return Notebook Service”. If the laptop turns out to be faulty, what will HP do to fix it, without the customer having to pay any extra money? Thanks Marco

    Reply
  • MARIA COLMAN November 9, 2016, 8:11 pm

    I have had problems with my laptop since i bought it. The sound on it is terrible and some of the buttons dont work properly. How do i get this resolved?

    Reply
  • jason mckenzie November 18, 2016, 7:36 pm

    Officejet-5700-e-All-in-One-Printer-series (With Wifi)

    Do not buy from HP (Bad Company)

    HP are happy to take your money & it your problem if it dose not work

    wifi on the print dose not work with windows 10 do not buy, Hp will not be able to get this working

    Reply
  • John Russell November 21, 2016, 12:29 am

    I have three HP Officejet Pro 6930 printers. A few months ago one of them came up with a message to say there is a problem with the printhead and it stopped printing. Although it was probaly just out of warranty I replaced it with the same model as the printer works well wirelessly and the print quality is good.

    The printer which I replaced it with has now come up with exactly the same message and onec again refuses to print. I have noticed that the printhead problem is a known issue with this model and out of the three printers I have two have now failed with the same problem. I understand that this could be a faulty batch and later batches have an upgraded printhead.

    I have always used genuine HP cartridges in all three printers but having spent £300 buying three of these models I am disappointed to be left with one working example just over a year later.

    Are you able to repair my two failed printers?

    Thanks

    Reply
  • HP Customer Care Number UK December 3, 2016, 11:28 am

    When you are using hp computer and your computer is hanging very frequently in the middle of your work that time you need quick help but you don’t know what to do for solve your issue. Then you just ring out toll free number +44-800-098-8371 HP support number UK.

    Reply
  • Jeremy Wall December 14, 2016, 7:49 pm

    I sent the email below to your address quoted above (customerservice.hpshopping@hp.com) but it was returned with the following message: Delivery to the following recipient failed permanently:
    customerservice.hpshopping@hp.com
    Technical details of permanent failure:
    Google tried to deliver your message, but it was rejected by the server for the recipient domain hp.com by smtp.hp.com. [15.73.212.89]. Yet another example of your incompetence!

    Gooday.
    Yesterday I installed brand new cartridges (bought online from HP on 31 October – order SCEO3918525) of all 4 colours into my Deskjet 3070A, B6611a, (Product No. CQ191B, Serial No. CN14M1C03R). I immediately had a message that the cyan was damaged or missing, After cleaning the printheads on both the cartridge and printer with soft tissue to no avail, I called your customer services no. (0207 6600 596) and explained the problem. I was told that a replacement cartridge would be mailed to me but would take about 3 days! Since I needed to print urgently. I drove the 6+ miles into Banbury and bought a 364 cyan cartridge. This was also found to be damaged or missing, so I switched the cartridge alternately to the magenta and yellow slots and had the same message for those slots, but not the cyan slot, thus indicating that the cartridges are faulty, not the printer. This could not have happened at a more inauspicious time as I have a large number of xmas letters and address labels to print, with the likely result that our xmas cards will probably be late.

    I find it incomprehensible that delivery of the replacement cartridge could take 3 days to reach me. I was told that it would be coming from the Czech Republic. Why don’t you have stock in UK? This level of inefficiency and incompetence astounds me, when I can order all sorts of products online and receive them the next day. Unless you raise your game very soon, I’ll never buy from HP again. I used to prefer your products and have bought laptops and PCs as well as printers.

    Regards,

    Jeremy Wall,
    ——————-
    1, Stable Cottages,
    Edgcote, BANBURY,
    OX17 1AG, England.
    jglwall@gmail.com or nanciwall@gmail.com
    Tel. +44 01295 660 773 (land)
    mob (J).+44 (0)7596 552 414
    mob (N) +44 (0) 7503 120 880

    Reply
  • Jeremy Wall December 15, 2016, 8:54 pm

    I’m urgently awaiting your reply to my previous message, copied below:

    I sent the email below to your address quoted above (customerservice.hpshopping@hp.com) but it was returned with the following message: Delivery to the following recipient failed permanently:
    customerservice.hpshopping@hp.com
    Technical details of permanent failure:
    Google tried to deliver your message, but it was rejected by the server for the recipient domain hp.com by smtp.hp.com. [15.73.212.89]. Yet another example of your incompetence!

    Gooday.
    Yesterday I installed brand new cartridges (bought online from HP on 31 October – order SCEO3918525) of all 4 colours into my Deskjet 3070A, B6611a, (Product No. CQ191B, Serial No. CN14M1C03R). I immediately had a message that the cyan was damaged or missing, After cleaning the printheads on both the cartridge and printer with soft tissue to no avail, I called your customer services no. (0207 6600 596) and explained the problem. I was told that a replacement cartridge would be mailed to me but would take about 3 days! Since I needed to print urgently. I drove the 6+ miles into Banbury and bought a 364 cyan cartridge. This was also found to be damaged or missing, so I switched the cartridge alternately to the magenta and yellow slots and had the same message for those slots, but not the cyan slot, thus indicating that the cartridges are faulty, not the printer. This could not have happened at a more inauspicious time as I have a large number of xmas letters and address labels to print, with the likely result that our xmas cards will probably be late.

    I find it incomprehensible that delivery of the replacement cartridge could take 3 days to reach me. I was told that it would be coming from the Czech Republic. Why don’t you have stock in UK? This level of inefficiency and incompetence astounds me, when I can order all sorts of products online and receive them the next day. Unless you raise your game very soon, I’ll never buy from HP again. I used to prefer your products and have bought laptops and PCs as well as printers.

    Regards,

    Jeremy Wall,
    ——————-
    1, Stable Cottages,
    Edgcote, BANBURY,
    OX17 1AG, England.
    jglwall@gmail.com or nanciwall@gmail.com
    Tel. +44 01295 660 773 (land)
    mob (J).+44 (0)7596 552 414
    mob (N) +44 (0) 7503 120 880

    Reply
  • Gordon Durrant December 21, 2016, 1:11 am

    Tried to contact you using the email id shown above but I got the following back:-Delivery to the following recipient failed permanently.

    All I want to know is what is the maximum paper weight that my Envy 5530 printer will handle. I cannot find this information anywhere.
    Please respond to my email address above.

    Regards

    Reply
    • Tom February 6, 2017, 10:21 pm

      Their email is dead. They probably discontinued using it as way to save money. Although this does F**K over their customers, especially those that are trying to get to the bottom of why their order was canceled by HP, and now have to wait days for the bank to realize HP isn’t going to take the money and thus should be spendable by its owner (me), so I can buy a laptop from a company that isn’t a complete shit show.

      Reply
  • Nigel Wolters February 13, 2017, 8:36 pm

    Just seen you are closing HP Smartfriend support!!!! Dell are very pleased.
    No support contract after 31 march, time to go back to a real company like Dell. As an ex IBM Customer Engineer and Sales Manager WHAT ARE YOU THINKING ABOUT!!!

    Reply
  • Lisa Banks February 14, 2017, 3:46 pm

    Please can you advise as to the correct product that i need to purchase for our CP4525
    The inner roller in the section to the top right just under where the paper feeds has broken causing the top of the paper to be crumpled and lines on it as it prints. Would this be the fuser unit or the transfer unit?

    Thanks
    Lisa

    Reply