≡ Menu

Hugo Boss Customer Service Phone Number, Email ID, Office Address

In this post we are providing you the contact information of Hugo Boss’s London based headquarters. It consists customer service number, toll free number, support email ID, office address, fax number etc. which will help the customers.

Hugo Boss is one of the famous brands which deals in fashion wear. The company offers various kind of products like menswear, womenswear, kidswear, eyewear, watches and fragrances.

Hugo Boss was founded in year 1924 by Mr. Hugo Boss. Claus-Dietrich Lahrs is the CEO of the company whereas Michel Perraudin is the Chairman of the company.

Hugo Boss Customer Service Numbers

Customer Service Number For Online Orders : +44 20 3514 2096

Fax Number For Online Orders : +44 20 3514 2097

Timings to contact the online store’s customer support team is Monday to Saturday from 8 am – 10 pm Sunday from 10 am – 8 pm.

Email Support For Online Orders : www.hugoboss.com/uk/contactus#ankerCustomerService

This url will help you in queries related to for Hugo Boss products, orders, online payments, delivery issues, technical problems etc.

Customer Service Number For Retail Stores : 44 20 7554 5700

Fax Number For Retails Stores : +44 20 7554 5701

Standard rates, prices from mobile may vary Monday to Thursday from 8 am to 6 pm Friday from 8 am to 5 pm.

Email Support For Retail Storeswww.hugoboss.com/uk/contactus?currentSiteName=contactAG#ankerCustomerService

This url is for the customers who are willing contact the offline retails stores of the company. Your complaints, suggestion, feedback, reviews, problems related to retail stores will be entertained by the staff.

Hugo Boss UK Headquarters Address : HUGO BOSS UK, 39, Plender Street, London, NW1 0DT, United Kingdom

Hugo Boss Office Phone Number : +44 20 7554 5793

Hugo Boss Office Fax Number : +44 20 7554 5701

Hugo Boss Official Websitewww.hugoboss.com/uk/home

The official website of the company is also the official eCommerce website of the company. You can purchase all branded products on this platform.

Hugo Boss logo

Social Profiles

Facebook Fan Page : facebook.com/hugoboss

Twitter Handle : twitter.com/hugoboss

YouTube Channel : youtube.com/hugoboss

Pinterest Profile : pinterest.com/hugoboss

Google Plus Page : plus.google.com/+hugoboss

Insta Handle : instagram.com/hugoboss

Important Links

Retails Stores : www.hugoboss.com/uk/stores
This link consists the list of all stores which Hugo Boss has in United Kingdom. You can check the nearby stores by viewing this list.

{ 10 comments… add one }

Leave a Comment

  • Mark DaSilva June 23, 2016, 4:05 pm

    To whome it may concern.
    I am a Hugo boss shopper so was my father. Recently I bought a jacket which comes as a suit in the sale , but they didn’t have the trousers in my size in the store I ask them to see if they had the size in another store which they politely done the store they found my size left after checking the actual label inside because wrongly tag which I find a regular occurrence. But to also find I couldn’t pay for delivery or internal courier within your branches so I didn’t have to travel from NW London to Canary Wharf. They said this service is not available at Hugo boss especially sale items . Which leads me to believe company’s such as GANTS & other stores do it quite easily with no problem department stores no problem . I can’t believe a worldwide company as yourself don’t the will or drive or capacity to give this sort of service to your customers. Iv already purchase to the jacket part of the suit & had altered at Westfield Shepherd’s Bush & now have travel all the to Canary Wharfe to buy the trousers and have to be there by a certain time because you don’t hold sale items but the young man Gordon there said he will hold it . This is 2016 I suggest I suggest to your organisation you need to look towards the future of supply & demand to your customers because other companies will eat you up on this ppl who buy Hugo boss stuff are busy ppl with busy life’s if you can’t match there demands be left behind. Yours M DaSilva .

  • Sena Ngema August 15, 2016, 2:30 pm

    To whom it may concern.

    I purchased a Hugo Boss Deep Red on the 03.08.2016. I am not satisfied with the product, the scent does not last not even 1 hour. Hugo Boss is a trusted brand I am not expecting such results especially after I paid the amount of money I paid. Please get back to me.

    Unhappy customer

  • Aqeel Ahmed August 25, 2016, 6:55 pm

    Dear Sir,

    I hope you will be fine and enjoying Good health and Business. I have send you some emails before this, i hope you were busy in your Business.

    We are manufacturer and exporter of Leather/Motorbike and Safety Gloves. We made Gloves in Different Leathers (Cow,Buffalo, Ana-line,Goat, Suede,Deer, Kangaroo) with certification  in very fine and economical prices. We never receive any complain from our clients.

    If you have any valuable inquiry then please show us a picture and allow us to offer you our best possible prices or we send prices of Your Gloves from your website.

    We also deal in Leather Pieced Gloves in (Motorbike,Fashion and in safety) in very economical prices.

    We Respect our valuable clients Money and and follow all their instruction. We deliver shipment on our said date.

    Please advise us some of your valuable inquiry so we move forward to make Good and reliable Business relationship with your reputed company.

    Looking forward your positive feedback, your response will be highly appreciated.

  • Kathryn Silcock September 24, 2016, 1:45 am

    Hello could you tell me where I can perchase Hugo boss intense please

  • Mrs Stephenson October 29, 2016, 7:05 pm

    I was trying to buy a leather jacket of yours on line. However, when I put my details in of height and weight, it came back as not available . I tried various ones p, but they all said the same. Does this mean that your jackets are not suitable for my friend?. His weight is 294kg, and his height is 183cm. Maybe you can advice me. Many thanks.

  • Balvinder Kaur November 3, 2016, 4:45 pm

    I just found my gift certificate for £21 but it is dated 19/08/2010 is it still valid

  • Naresh Shah November 20, 2016, 11:21 pm

    I was given a Hugo Boss wrist watch as a present on 10th August 2015 for my birthday and yellow sticker at the back of the watch said to change battery in 2017. Unfortunately the battery has failed a few months ago and it is still 2016.
    The serial number of the watch isHB. and another number is 3.722.656

    I will await your reply.

  • Samir Sharma December 11, 2016, 1:51 pm

    I am very frustrated at the International Customer Service Centre for Hugo Boss. Since they have not exchanged a Jacket that was gifted to me and was of the wrong size. The Jacket was bought outside India as a gift for me and have not been able to exchange it domestically because they do not have the style here. I really did expect a lot more from a major brand like yours. I have always like and bought things from your design label due to design and quality. However, am greatly disappointed at your customer service operations. If this is any indication of how things are run at Hugo Boss thank a major decline in sales and a dissipation of a loyal customer base is inevitable. I would like to have my jacket replaced period and find it impossible due your company structure.

  • Gaz January 1, 2017, 7:35 pm

    I recently purchased a coat From one of your stores from Birmingham city centre to the value of £350 as a present for my father who is very ill and spent the Christmas period in hospital due to heart problems as myself and my two sons are loyal customers of Hugo Boss products i mistakenly thought that your stores would offer the customer service that would be satisfactory at the time of purchasing this coat I was not advised that I would not be able to get a refund on sale item there was something printed on the receipt which was given to me after I had purchased the item that is not effective communication this kind of policy is therefore not acceptable and against my contractual legal rights to receive a refund i am therefore disgusted by your stores customer service your staff including the manager was arrogant and extremely unhelpful because The coat I had purchased for my father was a sale item and did not fit him I was told that I could not have a refund on sale items due to company policy but I could exchange the coat but they could not offer me the correct size in exchange I could not take my father into the store to try on this coat due to his illness he is unable to get out and about hence why I bought the coat without trying it on with the confidence that I would be able to get a refund if necessary now I am left out of pocket by £350 and with a coat which is of no use to me or my father. This is not what i as a customer expected from an organisation such as yourself I am extremely saddened by the way I have been treated and have decided to boycott buying your products in the future and have advised all my family and friends to do the same, however, if I had purchased the cost from Hugo Boss House of Fraser I would have received a full refund without any qualms at all. After standing my ground the manager at your store where I purchased the coat agreed to order me the next size up from the size I had purchased but the behaviour of your staff at this store have left me some what rather disheartened and instead of am exchange I would now like to have full refund of the value of the coat I strongly feel that I have been robbed your staff were happy to take my money but not happy to return it.

  • Rokon July 24, 2017, 4:41 pm


    We are a leading buying agend & exporter of High fashion wear. Our company products are likes Pants & Trousers, Shirts & T-shirts, skirts, pants, jeans, denim, casual, Sports wear, Night wear, underwear, Work wear, Jackets, Hoodies, Yoga,Bra,Panty for Man`s, Woman`s, Boyz & Girls, Baby & Kids. We ensure the best price to our customer due to low manufacturing cost in Bangladesh. Garment products manufactured in Bangladesh has always been on top priority for the importers . We intends to uphold that image through quality goods at competitive price and delivering products on time. As a professional exporter we would like to introduce our products to you cause we can give you save up to 80% by our 100% quality manufactured assemblies by which You can maximize your profits. We create to inspire your breath in the power of magical dreams. Please don’t hesitate write to me your interest wish we both developed with business relationship right now.

    Note: we can provide you per piece mens,women’s micro polar fleece jackets only US$5-8.
    Pants $3.5 – 6
    T-shirts $2.5 – 6 just choice is your.


    RJ Rokon

    Email: rjrokon2@gmail.com


    Dhaka, Bangladesh