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IKEA Customer Service Number, Toll Free Helpline, Email

Here in this article we are sharing the customer service contact details of the company for the customers of UK to get the assistance from the company’s official team. It includes IKEA customer service numbers, toll free helpline numbers along with essential email ID’s.

IKEA is a renowned multinational furniture and home furnishings retail chain having it’s headquarter in Leiden, Netherlands. It offers low cost home furnishing products worldwide including furniture and accessories for bedrooms, living rooms, kitchens and children’s room. IKEA owns and operates 351 stores in 43 countries with more than 139,000 employees.

It was founded in Sweden in 1943 by Ingvar Kamprad who was at the age of 17 that time. It started as a mostly mail order sales business and came into the business of furniture five years later. IKEA is owned and operated by a complicated structure of non for profit and for profit corporations and is divided in two parts operations and franchising. The company is known for its unique, exclusive and low cost home furnishings.

IKEA Customer Service Details

The customer service contact details provided below will help you in getting into direct touch of the company’s customer relationship team. You could get assisted for your queries and problems through these contact details.

IKEA Customer Service Number : 020 3645 0000 ( UK ) , 01 541 3300 ( Ireland )

The numbers provided above is the UK official customer service number that can be used by the customers Monday to Friday ( 9am-8pm ), Saturday ( 9am-6pm ), Sunday ( 10am-5pm ). You can call on these numbers to resolve your queries and doubts and you can provide feedbacks and suggestions also.

IKEA Customer Relation Office

Office Address :- Kingston Park, PE2 9ET Peterborough, United Kingdom

You can communicate with the customer relation office of IKEA by using the above mentioned address by reaching there.

IKEA Headquarters Contact Details

Important Links

IKEA Service : www.ikea.com/ms/en_GB/service-offer/index.html
This page will guide you with the wide range of service provide by the company that includes delivery services, picking with delivery, assemble service, furniture recycling and others. Visit the page to get the further information and save your time and money.

Career Page : www.ikea.com/ms/en_GB/this-is-ikea/available-jobs/index.html
If you want to start your career with IKEA group than visit this page and you give a new start to your career. It explains the whole procedure to apply and search for the jobs.

Email Contact : www.ikea.com/ms/en_GB/customer_service/email.html
To contact through email to the customer support team, you need to follow this link.

{ 18 comments… add one }

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  • Judith D. Shapiro, APRN December 24, 2015, 3:28 pm

    Here in New Hampshire, trying to order in San Diego – I need to talk with a customer service rep. I need a phone #. I am at 603-268-0902.

  • Carol Garforth March 19, 2016, 2:58 pm

    I have been trying to contact your customer service dept on given number 0371 781 3045 since wednesday this week. The answer,after going through the whole rigmarole is there is a Technical fault and to try again later. Three days on, I am still trying!!!!! What`s the answer please?

  • Harry Staniforth May 23, 2016, 6:40 pm

    We ordered an item from Ikea some 2 months ago. It never arrived although the delivery firm stated that it had been delivered but had no signature to prove this. We have been in contact with Kai Harrison who 2 weeks ago ordered a replacement. Still no news and no communication form him. The service from IKEA is deplorable. No excuses it is just rubbish.

    For your information the order number is AS-K-829698

    • Aboud May 17, 2017, 12:22 pm

      I was intending to write to you my complaint, but obviuosly changed my mind when I read the comments already posted in your site. It is a regret to see this level of service from a well known organization such IKEA.

  • Nichola courtney June 6, 2016, 4:29 pm

    I am tryin to contact costumer service in rwgards to an exchange on a set of faulty draws so can u contact me on 074284005588 or 07437520131

  • Margaret July 2, 2016, 10:13 pm

    I visted your store at leeds.
    On display in the lighting department there was some beautiful outdoor lights coloured,
    underneath that display was what I took to be the lights,I got them home to find they are silly place lights for the kitchen table.
    I am most annoyed as they were not even in the kitchen department,
    I am most disapointed as it will cost me more in petrol to return them!!
    What do you suggest to resolve the problem?
    They are SOLVINDEN LED cost 8 pounds for 2 boxes.
    One most unhappy customer!!
    Just a suggestion kitchen place settings SHOULD actually be with kitchen products!!!!
    Also another suggestion the customer service should answer the phone I was on hold 15 mins with no answer!!!!!!
    Terrible service!!!
    Mrs margaret bee
    19 highgate close

  • Mark Moseley July 19, 2016, 9:13 pm

    I’m spending over £1100 on IKEA products. Can I have free delivery?
    Tried calling but no answer.
    Thank you.
    Mark Moseley

  • Jan kluitenberg July 25, 2016, 10:29 am

    I have a big complain! Last week we get the key from our house. We bought on Friday more than 5000,00 pound furniture. They would bring it on Saturday. They promised it. On Saturday my wife phone because nobody was there from IKEA to bring it.
    The answer was we can’t bring. It will be 3rd oh August!!!! Still no furniture to live!!!! Our house is empty but we have to live here!!!!!
    So on the ground!!
    I am fitness coach of a premier league club and have to be fit.
    If I don’t get a answer today, Monday, I will send a tweet on Twitter about your service!!!!
    People of IKEA will not help us!!
    We can’t accept this situation. Or send our money back!!

    J. Kluitenberg

  • David Milner August 6, 2016, 3:11 pm

    Paid for items from IKEA ……. told they would be delivered to the Aberdeen branch on a certain date.
    After a 30 mile round trip – informed the items were not there.
    Tried to phone ikea …. fed up of listening to track after track of abba
    Suggestion … get your ceo to ring in and try the phone service !

  • Mary Crotty September 12, 2016, 12:41 pm

    Dear Sir / Madam
    I bought 4 Harry dining chairs ten years ago. At that time I could buy replacement covers. I am disappointed to find that now I can no longer buy replacement covers for Harry chair from Ikea. Would you please give details of supplier so that I can buy replacment covers direct or suggest some alternative option? Many thanks Mary Crotty

  • Patricia Niblock October 12, 2016, 10:39 pm

    I have been trying to sign up for the October Ikea Brochure but am stuck as it only has 4 countries in which we can sign up..not including the UK

    It seems it is only possible if you are in America.

    Best wishes

    Trish Niblock

  • robert booth December 7, 2016, 3:40 pm

    I bought a kitchen at the Malaga store and have endured months of hassle with the quality of the fitting company that Ikea use. The worktops are not fitted correctly at the joints causing water seepage and subsequent swelling of the worktops. The sink cutout was not sealed , the sink to worktop had no sealer and the underside clamping was incomplete. The clamps that were used have all the screw heads stripped. The fitter who refitted the replacement worktops arrived at 19:00 and departed at midnight then arrived at 17:00 the following day to finish off. Please advise

  • Imelda Gilmour January 10, 2017, 5:36 pm

    Large duvet cover 1618
    Just to say I have had to unstitch the bottom of this above duvetcover to get on my duvet! After unsuccessfully trying for
    20 mins. why is the opening so small?
    Otherwise very pleased with it.
    Suggest you alter the design to allow easier putting on.
    Can I have a response please
    Thank you.

  • Mr oliver January 20, 2017, 5:17 pm

    Please would you send me your latest catalogs . Having trouble to order on line. To mr m g oliver 604 princes road dartford Kent. Thank you.

  • Mustafa Kamal Jantan January 27, 2017, 9:13 am

    I purchased a set of kitchen cabinets for a brand new kitchen, wardrobes, bedrooms and living room furnitures in mid December 2016 from IKEA Cheras, Kuala Lumpur Branch. I was promised delivery to my house in Subang Jaya by January 1st. By January 15th my truckload of furniture never arrived. I finally went back to IKEA on January 16 to complain was was told that they would be delivered to my house on January 18th. I did not go to work and waited in the hose the whole day. The furniture never arrived. I called again and was promised that the furniture would be arriving the next day. Same thing happened, nobody turned up the whole day that I waited. I was told again that they would come on Friday the 20th. I telephoned the Customer Service and was given the runaround after waiting online for a whole hour. I asked for the Manager’s telephone number and was refused and then the person who answered the phone disconnected me and never answered the phone again for the rest of the day. Nobody from Customer Service ever picked up the phone for the rest of the day. Today is Friday 27th January and my furniture has never arrived, 27 days after the promised date of delivery. This is the most deplorable and unprofessional conduct I have ever come across my entire life. I would like someone with responsibility to contact the Customer Service and their Delivery Department to give me a satisfactory answer as to why I have never received my fully paid for goods yet.

  • Chris Jolly February 20, 2017, 11:53 am

    I purchased a lovely sofa bed, Friheten, from the store in Malaga and paid for delivery and assembly. The two guys who came did not have a clue how to assemble it and I had to help them. It took them three hours and they even borrowed my screwdriver. I have written to ask for my delivery charge back. They were utterly useless.

  • Barry Warfield February 23, 2017, 3:44 am

    I have a set of four wooden dinning room chairs of which we purchased secondhand, So we don’t know how old these chairs are but two of the chairs have started to come apart it would appear there is a sliding bracket which has Brocken on two legs, have looked on your Webb site but cannot see these chairs at all can you please supply me with a e-mail address so that I can send you some photos of the chairs and the offending parts, you have my e-mail address also phone number please contact me
    Many Thanks
    Kind Regards
    Barry Warfield

  • Mehtap March 8, 2017, 2:31 am

    I was reading the detailed information regarding the oasis premium 20 cleaning spray that you have been using for table cleaning at your restaurants and deeply saddened by the fact that it is extremely hazardous to health and environment especially to marine life.
    IKEA food shop has almost all products that are ecological and this being mentioned on all your fish products salmon and others. You sell organic products like all your coffees. You simply show very deep understanding to the issues of eco and organic and that is why it is very hard to understand why on earth you allow your staff to use such hazardous cleaning products at your restaurants.?
    Will you please show kindness and correct the use of the dangerous chemicals at your restaurants with ecological cleaners.

    Thank you