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Monsoon Customer Service Phone Number, Email ID, Office Address

This post is regarding Monsoon’s (uk.monsoon.co.uk) customer service numbers, phoning details, address of head office/ headquarters, support email ID and toll free helpline / hotline numbers etc. These details will help the customers to get proper support from company’s end.

Monsoon is an online high street retailer. It was founded in the year 1973. The efforts of peter Simon took this company to grow in this competitive world of fashion accessories. In about 74 countries, it has successfully set up its stores to over the counting of 1400 stores.

The headquarters of the company is based at London, United Kingdom. Clothing and fashion accessories are sold here which are pocket friendly and of the best quality.

Monsoon Customer Service Contact Details

Monsoon Customer Service Number: 0203 372 3052 & 0203 372 3053

First number is for the online customer services and the other is for the in store services. Both are not the toll free numbers and thus standard charges shall prevail.

Days Timings Online / In store
Monday to Friday 09:30 to 17:30 In store
Monday to Friday 08:30 to 19:30 Online
Saturday and Sunday 09.00 -17.30 Online

Monsoon Customer Service Email ID: onlinecustomerservices@monsoon.co.uk & storecustomerservices@monsoon.co.uk

These are the two customer service mailing addresses. First one is for the online grievances and other one is for the in store. One can send their feedback, suggestions, queries, complaints, compliments etc.

Monsoon Office Contact Details

Monsoon Headquarters Address: Notting Dale Village 1 Nicholas Road London, W11 4AN United Kingdom

This physical address of headquarters is made available only because sometimes any customer would want to write to the company. This can be used as the postal address for the same.

Monsoon Head Office Phone Number: N.A

Company is silent about any helpline number of company’s head office/ headquarters.

Monsoon Official Website: uk.monsoon.co.uk

This link is of the official website of Monsoon. This has all the necessary details of the said company and every other information too.

Monsoon Fax Number: N/A

Nothing is said about company’s fax number.

Social Profiles

Facebook Fan Page: facebook.com/MonsoonUK

Twitter Handle: twitter.com/MonsoonUK

YouTube Channel: youtube.com/user/MonsoonAccessorizeTV

LinkedIn Profile: linkedin.com/company/monsoon-accessorize

Instagram Handle: instagram.com/monsoonuk

Pinterest Profile: pinterest.com/monsoonuk

Important Links

Contact Page: uk.monsoon.co.uk/view/content/contact-us
This is the official contact page of Monsoon. This has all the official contact details and customer service contact details too.

Frequently Asked Questions: uk.monsoon.co.uk/uk/content/heritage/faqs & uk.monsoon.co.uk/view/content/faq
This is the page where one can ask as many questions they want to. Company claims to revert as early as possible.

Career Page: monsoonjobs.com
The official career page of Monsoon shall provide you with all the jobs introduced by the company so far.

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  • Helen September 28, 2016, 9:41 pm

    I visited the Market Harborough Monsoon in the week & just wanted to say that Ellen was really friendly & helpful.

  • Gill Ryalls October 18, 2016, 1:23 am

    On Sunday 16th October, my husband and I visited the Basingstoke store to try and find a appropriate dress for a charity ball. We were looked after by a wonderful lady called Alison, who gave 110% of her time, her expert knowledge of the stock and her friendliness and helpfulness was exceptional and nothing was too much trouble.
    I would like to say a big THANK YOU for making me feel special and looking after us like a personal shopper. If your company gives awards for the best assistant, then I would like to nominate Alison. X

  • Allison mack November 27, 2016, 10:50 pm

    Hi I visited Monsoon in Chichester today to buy a pair of wedding shoes costing £70.00 asked for a box and they said they didn’t have any and would I like to buy a bag ! I went across the road to buy a £19.99 pair of trainers and was given a box ! Something very wrong there don’t you think, and also signs everywhere for 25% off for Black Friday to be told it’s only certain items so very misleading and because I liked them had to pay full price instead of thinking I could afford them with discount, I don’t think I will be going back there in a hurry Thankyou Allison Mack.

  • Elaine Davren January 18, 2017, 5:25 pm

    I went Store at Westwood cross and found a lovely burgundy dress it was in the sale for only £20 . As I’m not very good at spending money on myself I thought about it , my husband said just go and get it so the next day I went back just to find the price had gone up to £34 . The lady on the checkout wasn’t very helpful she just said it scans at £34 I did try and tell her that it was only £20 yesterday she didn’t seem very interested . When I got home this was still playing on my mind as I really liked the dress I phoned Westwood cross and spoke to the manager who just told me that it was human Eire and that she couldn’t do anything about it . I feel very disappointed in the shop yours faithfully Elaine

  • audrey hubery March 19, 2017, 8:06 pm

    i bought a dress from monsoon wondering if you can trace order number 645212 rn42-1768019 i want a next size up.

  • GHADEER ALSHAMMASI April 9, 2017, 12:47 pm