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The Fragrance Shop Customer Service Phone Number, Email ID, Office Address

The Fragrance Shop (thefragranceshop.co.uk) is a privately held company founded in 1995. It is a retail industry. The company is specialized in fabulous fragrances at fabulous prices. The company has expanded its business so rapidly that it has established over 171 stores across the United Kingdom.

This article contains all the information related to customer contact details (toll free number, mailing address, head office address and website), its social media pages and other relevant links namely career page, contact page, affiliate program page, frequently asked questions and link for store finder.

The Fragrance Shop Customer Service Contact Details


The Fragrance Shop Customer Service Number: +44 (0) 161 468 1701
The number provided by The Fragrance Shop is not a toll free number. Callers will be charged as per the normal calling rates levied by the said company. The timings for making a calling to the company are from 8:00 am to 6:00 pm from Monday to Friday. The timings are as per the United Kingdom Greenwich Mean Time.

The Fragrance Shop Customer Service Email ID: customerservice@thefragranceshop.co.uk
The mailing address provided by the company helps a customer in complaining, suggesting, giving feedback, or for discussing any sort of query to the company. The company claims to revert as soon as possible.

The Fragrance Shop Head Office Address: Trafford Park Manchester, United Kingdom
The head office address of the company provided can be used by any user if he/she wants to send anything through post. This address can be used as the company’s postal address.

The Fragrance Shop Official Website:
The official website of the company has enabled its customers to find out each and every detail of the company. Whether the information is important or least important, it is shared.

The Fragrance Shop Fax Number:  N/A
The Company has not provided any fax number till date.

Social Profiles

Facebook Fan Page: facebook.com/fragranceshopuk

Twitter Handle: twitter.com/fragranceshopuk

Fragrance Feed: thefragranceshop.co.uk//fragrancefeed

LinkedIn Profile: linkedin.com/company/the-fragrance-shop

Instagram Handle: instagram.com/fragranceshopuk

Pinterest Profile: uk.pinterest.com/fragranceshopuk

Official Blog: thefragranceshopblog.co.uk

Important Links

Contact Page: thefragranceshop.co.uk/contact-us.aspx
In order to contact with the company, go through this page. The page has a variety of options for its users in order to contact with the company.

Frequently Asked Questions: thefragranceshop.co.uk/faq.aspx
The section of frequently asked questions prove to be useful for the customers/ users who want to compliant, gives suggestions or feedback and ask on any query and doubts. This section has enabled everyone to have a contact the company.

Career Page: thefragranceshop.co.uk/careers.aspx
The career page is useful for those people who are seeking to work with The Fragrance Shop and be a part of it. The various job opportunities and its requisite information are mentioned.

Store Finder: stores.thefragranceshop.co.uk
This link can be used by the customers for finding out the nearest store located in their locality. Customers just need to fill up the requisite asked on this link and this will redirect to the page of nearest store.

Affiliate Program: thefragranceshop.co.uk/affiliates.aspx
This page of affiliation program can be beneficial for those people who would like to publicize their goods and services by using the portal of The Fragrance Shop.

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  • Robert Gibbons November 18, 2016, 10:55 pm

    Hi, I recently purchased a large bottle of Joop from your Watford store in Herts for £25-00 put it was substandard as the aroma wore of immediately. I took the product back to the shop and complained. The female manageress agreed with me that something was not up to standard and offered me a refund. I instead wished to purchase a large bottle of Aramis as a replacement, the Aramis had a price of £61-00. The price of the Joop was taken off of the Aramis so I paid £37-00. I was also given a free Aramis bag for my inconvenience (which I did not wish to have but took it) Once at home I found that the Aramis was also substandard by virtue that the sent went immediately after application. I returned to the store the next day and complained to the manageress who had sold me the item. She the stated that she needed the free Aramis bag back before refunding my money, fortunately I had the bag in the boot of my car and returned to the shop with it. The manageress checked the bag over, it would appear that she was trying to find some fault, however she did not. I offered my debit card to her where upon she said it was not signed, reminded her that I had made two purchases with the same card and she never mentioned that at the time, having proved who I am by other cards, she the refunded me £37-00. I informed her that having returned the faulty Joop I should be refunded the full amount of £61-00 because I would be out of pocket by £25-00. I tried to explain that had I returned the Joop and had a refund I would have got my £25-00 back but she did not seem to understand the maths or did not wish to.

    I am very disappointed with your staff member as she does not do your company credit, she put every obstacle in my way and not only embarrassed me but other people in the shop hearing the conversation.

    I wish to be reimbursed for the £25-00

    Thank you

    Mr. R Gibbons

    0777 955 4216