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Topshop Office Address, Phone Number, Email ID, Website

Topshop is a British multinational retail chain, known as the style setter and star of the wardrobe in United Kingdom. It specializes in fashionable clothing, shoes, accessories and makeup products with over 300 stores in UK and more than 440 stores across 37 countries worldwide. The firm ships to more than 100 countries, in addition to online operations through its website topshop.com in numbers of its market. The eclectic British style of the company is known all over the world.

Topshop was founded in 1964 as Peter Robinson’s Top Shop within the Sheffield branch of Peter Robinson. The first store by the name of Topshop was launched in 1970. The retail chain expanded rapidly and today is the only high street brand to show on London Fashion Week. It is owned by Arcadia group (75%) and Leonard Green and Partners (25%). Katie Foster is the CEO of the firm. The online shopping portal of the company that is the most convenient for the customers is www.topshop.com.

TopShop logo

Topshop Office Contact Details

The contact details are provided below that includes registered office address, office phone number, fax, official email address and the website. These details can be used by the customers to get in touch with the company.

Topshop Head Office Address : Topshop Colegrave House, 70 Berners Street, London W1T 3NL,United Kingdom.    VAT No: GB169 0943 36

Topshop Office Phone Number :

         Topshop UK Customers                   0344 984 0264
             Ireland Customers                +44 870 606 9666
                US Customers                   1866 853 8559
            Australian Customer                     1800 734 767
                 New Zealand                     0800 441 334
    Europe & International Customer                 +44 344 984 0264
     Sweden, Denmark and Norway                   0800 5344 6666
           Switchboard Number                    0844 243 0000

Topshop Official Email ID : feedback@TOPSHOP.COM ( to enquiry about any issues regarding Topshop product including track order, return & refund and other enquiries)

Topshop Official Email ID : www.topshop.com

Sponsored Links

The official website of the company provides all the details about the company and its products. It is also the online shopping portal of the company where customers can shop according to their need. Visit the website to get proper assistance from the company.

TopShop Customer Service Details

Important Links

Track Order : help.topshop.com/system/templates/selfservice/topshop/#!portal/1001/topic/2172/Track-Your-Order
This link can be used by the customers to track their order of the product. For the purpose you need to have your tracking number that has been sent on your mail.

Return & Refund :  help.topshop.com/system/templates/selfservice/topshop/#!portal/1001/topic/2168/Online
This page can be used by the customers  for the purpose of returning the product if its found damaged, unsuitable or to exchange the product. The return & refund policy of the company is explained in detail on this page.

Social Profiles

Facebook Fan Page : facebook.com/Topshop

Twitter Handle : twitter.com/Topshop

Youtube Channel : youtube.com/user/TopshopPodcasts

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Google Plus : plus.google.com/+Topshop

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{ 18 comments… add one }

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  • Afira April 15, 2016, 8:13 am

    Hi I want to know if you deliver to Saudi Arabia in medina

  • Catherine Moloney June 7, 2016, 12:02 am

    Hi. Just wondering what age a young girl can apply for part time/holiday work. My daughter is 15.
    Many thanks

    Catherine Moloney.

  • Alexs June 20, 2016, 9:51 pm

    Hi wanting to know when a dress one be in store it was in the Sunday Mail on Sunday

  • monique tryon July 1, 2016, 1:53 pm

    To whom it may concern,

    I am trying to get in touch with your Buyer (Accessories) however have had no luck. Please could you assist me with an email or contact.

    I would really appreciate it.

    Many thanks.
    Kindest Regards

  • Susan Scott August 15, 2016, 7:09 pm

    I tried some outfits on in Topshop Oxford Circus on Saturday morning (13th August) and think that I lost my gilt bangle with tiny diamante and wondered if it might have been handed in. Not valuable just sentimental value.

    Thank you so much Susan Scott

  • Caroline August 20, 2016, 11:41 pm

    I was wondering if you could contact me with regards to your online pictures on your website please
    Thank you

  • Sherene King August 30, 2016, 8:19 pm

    I need urgent help my contact number 07939481592

  • Malcolm constant October 10, 2016, 10:02 pm

    Have been trying to contact bluewater store by phone all day no one wants to answer the phone even store manager. Even head office refuse to talk. I give up

  • r symon November 4, 2016, 7:51 pm

    Was sent a charge of £30.00 dated 21 April to my visa account 14 October, on order 277157585 which was cancelled. Please send refund

  • Martina mccloskey December 15, 2016, 6:02 pm

    My daughter placed an order on 21st Nov and has not received I can not eat so ever get threw to customer services I am really annoyed about this.if I don’t recieve a reply by this eve I will be taking this further.very bad customer service!!!!

  • Dave Hewitt December 20, 2016, 8:36 pm

    I would like to praise one of your shop staff at Southampton above bar branch for her very helpful service and professional attitude when I was in the shop on the 19.12.2016 her name is Jess T, not only did she go looking for an item from the stockroom but also helped in arranging a del for us for our granddaughters gift, once again we wish all staff were as helpful whatever shop we use

  • Lisa Boxall January 2, 2017, 10:34 pm

    Please help,me with a complaint I have about a jumper.
    I purchased a new jumper to wear to a Christmas party as I always get very cold and can’t wear beautiful little dresses.
    It is cream with long open sleeves at the tip and has lots of big clusters of jewels. It is beautiful but sadly after just one wear it’s ruined as the sleeves constantly get caught in the jewels on the body. What should I do? Who do I speak to? It was around £40 or £45. Quite expensive for one use?
    Thank you Lisa Boxall.

  • Amanda Olivia January 7, 2017, 10:22 pm

    To whom it may concern:

    I would like to know how I could get involved in becoming a model for your brand. I have been freelance modeling for 2 and a half years now, and I would be extremely appreciative of the opportunity. I am 22 years old and 5’10”.

  • Melissa January 29, 2017, 10:10 pm


    I am looking for a full time position in any of your stores local to south London. If you could get in contact that’s would be great.


  • Mrs Garnett February 4, 2017, 11:47 pm

    I purchased a packet of mens boxer pants in Leicester top shop – I have the receipt – the assistant told me as I was unsure of the size I needed, that it would be OK to come back and replace. When I returned this week – I was told by another lady that top shop policy is that ‘there are no umderwear returns’ – If I had have known that in the first place I may have made a different choice and I was wrongly advised, so not at all happy. I look forward to your comments. Many thanks.

  • Charlotte Pitt March 3, 2017, 3:51 pm

    Dear Sir/Madam
    I am writing to tell you about our charity work at TK Max with comic relief on the 19th of march.
    I was wondering if you could spare anything we could use as a prize. I chose to reach out to you in particular because I have always loved you products and know our guests will love a chance to win something from you.
    Thank you ever so much for taking the time to read this.
    Charlotte Pitt

  • Jacqui Ferrsri March 22, 2017, 8:29 pm

    I am making a complaint about service at your Bluewater Store. I popped in today to treat myself to a pair of jeans. It was at 1.30 pm so you would still have lunchtime shoppers. There was only 1 person on the tills. I was third in queue. The first customers had obviously ordered online for collection. The sales assistant took ages going through receipts etc before leaving the till to go out to a back room to find parcels. I kept my patients as the next person only had a couple of things. But once the first customer was finally finished. The next customer produced receipts. Same rigmarole all over again. I ended up putting jeans back on rail and leaving shop. May I note that there was another member of staff floating around the till area who saw the queue forming but did nothing. I don’t usually complain but was gutted I didn’t end up with my jeans, but really felt my blood start to boil. Not well organised at all .

  • Gill Conlon March 31, 2017, 2:32 pm

    will your stores be getting any more deliveries of quilted puffa jacket £75. Code: 11J07KNAV in navy size 14 please.