≡ Menu

Toshiba UK Customer Service Number, Toll Free Helpline, Email

In this article we are sharing the official customer service number, toll free helpline and the customer service email address of Toshiba. Customers can get in touch with these details to get proper support and services from the company instantly. You can ask any queries or support assistance through calling the company on its customer service number.

Toshiba is one of the oldest engineering and electronics multinational company headquartered in Tokyo, Japan and was founded in 1939. Toshiba is responsible for number of items first introduced in Japan including radar, tac digital computer, transistor television and microwave oven, color video phone, MRI system, laptops and personal computers, Nand EEPROM, DVD, sub notebook personal computer and HD DVD. The company was the world’s fifth largest personal computer seller in 2010. Toshiba is listed on the Tokyo Stock Exchange as constituent of Nikkei 225 and Topix indices, also listed on the Osaka securities exchange, the Nagoya stock exchange and the London Stock Exchange.

Toshiba UK office Contact Details

Toshiba UK Customer Service Details

Toshiba UK is offering 24 x 7 customer support to their clients and customers. This will help you in consulting all kind of inquiries, suggestion, feedback, complaints and reviews.

Toshiba UK Customer Service Number : 09132 84 1600

This is the customer service number of Toshiba. Customers can contact on this number to get efficient service and support through the company for their Toshiba products and services.

Toshiba UK Toll Free Helpline Number : 0844 800 2835

This is the toll free helpline number for Toshiba customers. Customer can contact through this number to get proper help, support and services.

Toshiba UK Customer Service Email ID : customerservice@toshibadirect.com

This is the official customer service email address of the company. Fell free to write to the company any time for your query and enquiries. You will be provided proper information through email.

Important Links

Expert Care : www.toshiba.co.uk/innovation/generic/expert-care
Visit this link to get assistance by the experts of the company for Toshiba products and services. This page will provide you with hardware as well as software support.

{ 66 comments… add one }

Leave a Comment

  • Robert Stubbs March 20, 2015, 11:34 am

    Approximately 15 months ago I purchased another Toshiba Satellite laptop, having had a satellite before and found to be very good, I am rather disappointed with this one, media player stooped working (although when checked says working properly) keeps dropping WiFi connection, will not let me connect to WiFi printer with out disconnecting other WiFi, when on the internet message says this page not available yet working on old laptop and iPad, the broadband speed is high as on fiber. I am getting more and more frustrated with this laptop and considering dumping for another make,overall very disappointed.I am away for the next 10 days so will be out of contact.

    • Keith Worrall September 30, 2016, 4:08 pm

      We have a Toshiba HDD/DVD Video Cassette Recorder ( purchased 2009)
      which has been very satisfactory, but recently it switched itself off
      and since then, I am not able to get the EPG Menu Guide and only
      observe a blank blue screen on the television.

      Your advice would be appreciated. Many Thanks

  • geoff spiero November 26, 2015, 9:31 am

    I purchased a Toshiba WT8-A-102 Tablet in late 2014. We used it for four months abroad from Nov 2014 to March 2015, and now from Nov2015 to date. Two days ago it stopped working completey and got very warm.
    We are abroad again and can’t do anything about this till we return in March 2016.
    We just thought it would be righ to register the problem with you for now.

    Geoff Spiero. 00447843388837

  • Dr DL Robisnon November 26, 2015, 7:02 pm

    2 Christchurch Road
    London N8
    Dear Sir or Madam,
    Toshiba 8.9inch Satellite Click Mini
    I wish to return this item purchased from Amazon on 19th
    August. When working it was fine but the computer is very unreliable. Charging second battery took up to 3 days initially. At times it would not switch on then an hour later worked. Now despite
    days of charging I cannot get it to switch on. There have been
    no accidents with the machine. Always in a protective case.
    Thankyou for advising of next step Dr DL Robinson
    26th November 2015

  • Paul Bricknal December 21, 2015, 1:52 pm

    Bought a toshiba laptop last week, L50-C-1H1. Advertising Skullcandy sound system. What a lot of rubbish, sound system tinny, no bass, mid range not good, treble ok. No equalisor. Extra bass boost when activated makes no difference at all. Even when I use external 2.1 computer sound system with sub-woofer there is no difference in sound at all. I should have kept my old system which was ten times better than this. A waste of four hundred pounds. Don’t buy this product, it is extremly inferior to what else is on the market. Shop around. Skullcandy are not as good as they would like to think they are. Very dissapointed indeed.

  • Prima January 18, 2016, 8:33 pm

    I have a Toshiba satellite C50-B -14D laptop. I haven’t charged it for a week and I have just charged it and I have left my laptop to charge up and I switched it on unfortunately whenever I want to use it the laptop keeps restarting when I turn it back on and goes to sleep and the screen is blank whn it restarts

  • Carwen roberts January 23, 2016, 8:35 pm

    I bought a dvd player about 6 months ago. Not used it much and now it won’t recognise any disk that’s in it. I can’t find the receipt. I’m really not happy that after so little use and in such a short space of time it had stopped working
    I definable won’t be buying Toshiba again now. Very disappointed

  • Gerry Mc Grath January 28, 2016, 2:51 pm

    Hi, I have a Toshiba TV, model no. 40BV701B. I live in Belfast, Northern Ireland. Whilst re-tuning the TV channels, they all came in but there is a problem with the RTE channels. I have sound but no picture and a message on screen “video not supported”. I have an RTE aerial and had a perfect reception with my previous TV. Any help would be much appreciated. Regards. Gerry

  • Chris February 26, 2016, 5:47 pm

    Please can you help tv has stopped working sent it to be checked to the local tv repair shop, report was that the screen has failed and stopped working, really disappointed with the performance with only having the tv since 05/08/2012 we had this tv cause of the spec the model is 46TL 963 can you help thanks chris

    • SARAH October 9, 2016, 8:31 pm

      Hi, What happened here in the end as I am experiencing the same black screen with audio on my Toshiba tv??

  • sidney stocks March 7, 2016, 6:43 pm

    I bought a toshiba 40l 1333db television on 10/4/2015 back light broke have had engineer out not economical, to repair what can be done under the sale of goods act lwould expect it to last more than 22 months

    • john holland August 31, 2016, 1:26 pm

      I have the same problem with this tv did you get any resolution to the problem

  • sidney stocks March 9, 2016, 9:56 pm

    I bought a toshiba 40l 1333db television on 10/4/2014 back light broke have had engineer out not economical, to repair what can be done under the sale of goods act lwould expect it to last more than 22 months.

  • Sylvia Morris April 3, 2016, 3:11 pm

    Can you please help. I am trying to find where I can buy a TV stand for a Toshiba television we have lost ours on moving home the number is model 37x3030d I have tried all the websites I possibly can to no avail. Awaiting your response and help.

  • Karen April 3, 2016, 3:31 pm

    I have a Toshiba 40BV700B 40 inch tv which is stuck in standby we cannot get it to come on at all, what can we do?

  • Tricia Neville April 21, 2016, 8:50 am

    My Toshiba chrome book is showing both horizontal lines and vertical lines. Purchased December 2015, home phone number 01793 495602. Please contact me as soon as possible please.

  • Caroline Calderwood May 10, 2016, 8:21 pm


    I wonder if you can help, I purchased a 40″ Smart Toshiba TV just under a year ago.
    On Saturday the picture just went although sound is still there and I can still control Sky through the TV.
    Can you help or give me advice. I am not happy as you can imagine as its a fairly new TV and it was not cheap!!
    Hoping to hear from you at your earliest convenience.

    Kind Regards.

    Caroline Calderwood

  • Paul Trimble June 12, 2016, 3:55 pm

    Hi, hi have a toshiba laptop and the message -no bootable device please restart system is coming up.
    I am unable to get past this error message.
    Can you please advise what I can do?


  • Christopher lee June 18, 2016, 11:54 pm

    Hello I have a Toshiba home cinema surround sound system and the remote has broke. The home cinema surround sound system is very old and I cant find a replacement remove for it I need help

  • Nazmul Hussain July 1, 2016, 1:50 am

    About 16 month ago I’ve purchased a tv from currys last few no sound coming from tv I’ve tried all the relevant setting but still it is not working very disappointing. Any advice

  • arakaza lionel July 28, 2016, 12:34 pm

    hello. i’m a from africa in burundi and i’m a student at hope africa university in medicine department, and this is my 7th year of studies in medicine and i’m about to perform my doctorate thesis.
    i like toshiba and his services especialy your laptops. My country is an under developped one and it’s very difficult to buy a laptops by hisself. I get the same problem. i’m about to perfom my doctorate but i never had my own laptop. I don’t need a sophisticated laptop. just a laptop to help me perfom my thesis. even though the laptop is no longer useful for you it can be useful for me.
    Please I hope help from you. Thanks

  • Malcolm derbyshire August 3, 2016, 5:21 pm

    I have just installed the recovery program for my laptop but it has frozen on pbrv2.and will not respond.

  • Malcolm derbyshire August 3, 2016, 5:42 pm

    I have satellite laptop which crashed after installing recovery program it has frozen on pbrv2

  • Mary J August 10, 2016, 5:20 pm

    I purchased a Toshiba laptop c55-c-1m9 in December 2015. I only had it for 3 months when I had to take it back with hardware problems, they replaced the computor. I had to take the new computor back in July as someone had put malware on it, even though I had a virus protection installed on that computor it didn’t work.
    I just took the same computor back to the store again with hardware problems, I told them that I would like a refund because there is something obviuosly wrong with this brand of computor and they told me that I could not have one. If I was living in America I would have had no problem in getting a refund and don’t understand why your company does not have the same fair rules over here.
    I will be taking this to fair trade company Which? and I will be putting it out there to consumers not to buy to Toshiba products as when you have problems, that are not your fault and beyond your control Toshiba doesn’t care about you because they already have your money.

  • Ganesh kumar August 12, 2016, 8:26 pm

    I bought a Toshiba Satellite laptop on september 2015 in UK, when the power plug is removed it shuts down instantly even though the battery is replaced for 2 times and i gave it to their own service personnel but they took almost 4 weeks, useless laptop..

  • Nazia August 29, 2016, 6:50 pm

    Hi i bought a laptop less then two years ago toshiba satellite C55-A-1HL .
    Now onthe laptop screen it comes upwith harddrive problem. Save documents everything well delete if you dont backup. Something like that. As i am still under 2 years warranty can they help. It also says on the screen to contract the company. Is there a free number that i can contact them on.

  • Don Pinder September 15, 2016, 11:13 pm

    Purchased Toshiba lap top PC world May 2015, went back keys fell off. Just visited PC World as laptop stopped working. Told requires new hard drive, at cost of £130. No more Toshiba products will put the£130 towards new
    one not Toshiba. Lap top used for homework for grandchildren. Good by.

    Don Pinder

  • Tony Hunt September 20, 2016, 5:18 pm

    I have a Toshiba television Model No 32VB500B
    Serial No A28P03Y40493K1.
    I am having problems setting a device on the HMD ports, can you advise if this television is set up to use these HMD ports.
    Tony Hunt

  • vernon briggs September 25, 2016, 12:34 pm

    just tried to phone custermer care here in uk says its open 24×7 on your page but this is not true im trying to open wifes laptop but i cannot get passed login as microsft did upgrades on friday night and it says pin and login details are wrong she as used same login details since she got the laptop as its still in warrantry thought i would get intouch with toshiba my phone number is 02380 333 137 thanks phone after 1pm please

  • Julius ougo September 26, 2016, 12:55 pm

    i have lost my toshiba setelite labtop.have a serial number can it be traced?

  • w.thompson October 14, 2016, 12:59 am

    Toshiba. 40bv701b.viewing banner ,blank.can you send instructions on how to set this up.book says press I+ ,but this is not on remote.

  • joan October 28, 2016, 3:51 pm

    Hi I am having issues with my Toshiba laptop my cursor sticks

  • peter October 28, 2016, 4:35 pm

    Toshiba PLM02E-00D003EN CB30-B-104 13 inch Chromebook Laptop : is it available in U.K?

  • Shirley mcghie November 2, 2016, 10:22 pm

    Would I be able to purchase a base stand for a AV55 digital series 32 inch tv

  • S Frost November 3, 2016, 7:45 pm

    I have a toshiba laptop.first of all the screen pixilated and it went away for repair.It came back painfully slow,often not allowing me to type in the bing search box.Then it wouldn’t light up.After several telephone repairs which were all very temporary it eventually went back again.Ater four weeks I got it back even slower than before and now it wont light up again.And guess what.Its out of warranty. The customer service number no longer allows you to speak to anyone but tells you to go on line on your laptop that doesn’t work.Its taught me an important lesson.DON’T BUY TOSHIBA

    • S Frost November 3, 2016, 7:46 pm

      What needs moderating?

  • martin November 16, 2016, 1:32 pm

    I have a Toshiba surround sound sd-43hk,
    I need the connectors on the speaker wires that push into the rear ,
    I cannot find them on the net can you let me know the type if possible.

    thanks martin

  • Toshiba Contact Number UK 0800-098-8371 November 25, 2016, 10:23 am

    Great post, Call our toll free Toshiba Support Number UK 0800-098-8371 and get instant support for your computer.

  • Donna November 26, 2016, 2:06 pm

    I would like some clarity as to why Toshiba would charge £800 to fix a laptop and if declined would state that we either pay £80 to have it returned or £30 to have it destroyed. It would seem that whatever option taken there is a cost to the customer despite the warranty. Very disappointed by the lack of customer service.

  • Kenneth Watson December 1, 2016, 4:23 pm

    I am having problems sorting out a laptop problem. Your automated system can not find any answers and I can not get to speak to a real person. Your contact phone numbers do not exist in service. So I have a number of issues now.
    Firstly, my laptop is stuck in Automatic repair mode, it was purchased from Argos who do not take them back for repair. So how do I get my laptop running again.
    Secondly, you need to have phone numbers that are in service on your help site.
    Thirdly, not everybody is good with technology so need a real person to talk to to sort problems out.
    Hope you can sort my problems out with great speed thank you.
    Reverend Kenneth Watson.

  • Anthony Howarth December 7, 2016, 2:38 pm

    I own a Toshiba SE-R0301 DVD player which is in perfect working order. Unfortunately, however, the remote control has ceased to function as the springs in the battery compartment have corroded.
    Could you advise me where I can obtain a replacement and the replacement cost,
    Many thanks,
    Tony Howarth

  • Michael December 12, 2016, 4:24 pm

    I have a Toshiba 40 inch full hd television, model number 40BL702B. Over the last few days a single blue/green line has appeared horizontally across the screen. The line is approximately one third of the way up the screen from the bottom. Any advice would be helpful ( the tv. Is approximately 4 years old ).

  • Vic Oliver December 22, 2016, 6:52 pm

    How do I find instructions on how to reset to factory setup my T.V. Toshiba modelWLT66 that now displays only ‘white noise’ on the DVT setting?
    When first used the reset setting was displayed on the Menu, this is no longer available.

    Regards Vic Oliver

  • Hefajatur Rahman December 23, 2016, 10:40 pm


    i need some information about my laptop. i search all website of toshiba but cant find its accessories
    My laptop : Toshiba satellite Series L505-S6946
    Serial Number 89208657Q
    Model Number PSLL0U-01000D

    first, i m out of warrenty

    my cpu is making problem, its hanging, In bios i disable multicore after that with single core its running but very slow. is it cpu problem or bios need update? i need information about CPU part number where it is intel core 2 duo T6400, 2 GHz, 2MB L2 cache, what i need please inform me deatails information about that cpu with socket type and parts number. if is it available in toshiba support? if no please inform me configuration abt that cpu so that i can buy from outside.


  • Conal Sheridan December 24, 2016, 8:23 pm

    I bought toshiba laptop here but it’s restricted to internet apps everything so what can I do here.

  • S davern January 18, 2017, 4:45 pm

    My laptop has no service. Please can you help. I need to talk with someone. Thank you. My phone is 0208 444 2052

  • Richard William Wilks January 31, 2017, 5:22 am

    Dear sir or young lady I am 75years old I have a Toshiba dvd player no r rd-88Dylan or rd-98dtkb it is a fantastic machine we have kept in good working order by talking insurance from currys were we brought we took it in Nov because 2buttons remote keep playing up they fixed it said it was machine but I still haveing problems with the remote and if I take remote to currys I have to take dvd player as at 75I don’t drive now I wonder if u can provide me with a new one I am willing to pay for it if u can email me about this problem u make a old person happy I had load of your product over the years and belive u r a brilliant company thank u for your time rdwilks07@yahoo.co 49aire croft westheath Birmingham b313lq tel 01216080092 mobile 07810524646I am in house by 3pm I am out till then or u can leave message with my wife thank u for your time

  • Richard William Wilks February 1, 2017, 5:30 pm

    I sent u a email 3days ago asking if I can get a new remote for a DVD no rd-88dtkb or rd-98tab I have rung the free phone but it dose not seam to work I am willing to pay for new remote my tel 01216080092 07810524646 email is rdwilks07@yahoo.co.uk a dress is 49aire croft westheath Birmingham b313lq if u can help me I will be great ful as curry say they cannot get one thank u have a good day mr r Wilks

  • Richard William Wilks February 2, 2017, 6:44 pm

    I am diserpointed that u still have responded to me please can u help me rdwilks07@yahoo.co 49aire croft westheath Birmingham b313lq 01216080092 07810524646 thank u r wilks

    • Richard William Wilks February 6, 2017, 4:50 am

      I stick don’t seam to be able to find a responce all thought u say u have reployed but can not find home phone 01216080092 emails address is rdwilks07@yahoo.co please can u help me thanks it about my remote 4time I have asked

  • Stephen Silver February 2, 2017, 7:14 pm

    Toshiba sent pop up to test for battery replacement. I tested and ok. But pop ask asking me to test comes up every hour!!!

  • Claudene February 20, 2017, 1:41 pm

    Bought a TV year ago and it’s stop working

  • DAVID OLIVER February 22, 2017, 10:29 pm

    I brought a Toshiba laptop model noc55-c-IM9 serial no YF194579C on Janurary 14 2016 ,everything was fine until Sept 2016 when a fault developed ie no power/post,button lights then goes off, the laptop has had thi fault four (4) times and has been into Knowhow repair centre four times in 4 momths, they now tell me that the mother board is faulty and needs replacing, why wasnt thi detected BEFOFE the warrentee ran out. I requested a replacement laptop but they refused my request.NOT HAPPY WITH TOSHIBA PRODUCTS OR CURRYS KNOWHOW SERVIICE

  • Richard Meadows March 6, 2017, 5:46 pm

    Toshiba GSC-K40HE Hard Disk Camcorder
    I need a CD ROM disc for the above. Can you help?

  • Carole Williams March 10, 2017, 6:40 pm

    I find it impossible to find a contact number that has not been disconnected to speak to a technical advisor on televisions. I prefer to speak to a person, rather than go on to a website. I am daunted that there is no valid contact no. for customer support, to help me with my TV problem.

  • O. Adelowotan March 30, 2017, 4:24 pm

    Dear Sir /madam,


    With reference to the above subject matter, I purchased a Toshiba Satellite C50-B-14D, Part No.: PSCMLE -02N025EN from the store (Curry, as of time ‘Recovery CD’ did not come with it.

    Now, I am a need of my ‘Recovery CD’ as urgent. I hereby request for a “Recovery CD” for my Toshiba Laptop.

    Laptop Details are:
    Model: Satellite C50-B-14D
    Part No.: PSCMLE
    SERIAL NO.: 7E139983P

    Looking forward to hearing from you as urgent.

    Kindly regards,

    O. Adelowotan

  • Dave March 30, 2017, 6:59 pm

    Hi could you please tell me if my Toshiba Satellite C50-B-14D has keyboard backlighting capabilities if so how do you turn it on

    Kind regards


  • máy lọc không khí April 6, 2017, 12:29 pm

    Aw, this was a really good post. Taking a few
    minutes and actual effort to make a top notch article… but what can I say…
    I procrastinate a lot and never manage to get anything done.

  • alan robson May 4, 2017, 8:39 pm

    I re booted my SATELLITE laptop and found I was left with a notice saying
    no “AUDIO OUTPUT DEVICE is installed.”Over the last month or so I have tried to reinstall but unable to replace this item ,would it be possible for you to download this device for me please.

  • Tony Perkin May 8, 2017, 3:19 pm

    Not that long out of warranty, the “motherboard” failed (cracked, how ?), & the product is not commercially viable to repair. The farce that passes for customer service at “Toshiba” seems both delinquent and an alien culture, and is as much use as a chocolate tea pot …….
    Caveat Emptor…. !

  • ian wild May 11, 2017, 7:23 pm

    i have a toshiba hdd and dvd video cassette recorder. it is just 7 years old and the thing wont stay on, it keeps turning itself off. i have been in touch with some engineers who say that it is the mother board that is faulty and they have had the same problem for years now. they cant get the parts. i have tried unsuccesfully via the internet to contact toshiba direct about the problem and where to buy spared. i have ended up blank. you cant access their customer servies or any other part of their business.
    wouldn’t but anything toshiba again. attrocious back up support with no customer services help. rubbish

  • Tara Hutchinson August 8, 2017, 4:58 pm

    I have been trying a week to get hold of someone from toshiba customer service to no avail. I have rung various toshiba product lines and been given numbers still no help. I gave a toshiba laptop that I have factory reset and Nevis doing nothing please help!

  • Tara Hutchinson August 8, 2017, 5:01 pm

    I have been trying a week to get hold of someone from toshiba customer service to no avail. I have rung various toshiba product lines and been given numbers still no help. I have a toshiba laptop that I have factory reset and now is doing nothing please help!

  • Sarah Jane August 8, 2017, 7:04 pm

    I have a toshiba tv 42″ I’ve had it for around 3 years now , model number 40BV701B couple days ago the sound just went on it , everything else fine just no sound tried everything to get it to work , I need help to fix this please got no tv and no money to replease it

  • Steve August 22, 2017, 1:40 am

    I have recently purchased a new Todhiba 55i6663db tv. Since connecting to sky q and watching 4k content Iam experiencing a flicker. I understand this to be a known problem and there is an update available. Please help

  • Ron Smith February 9, 2018, 3:57 pm

    just purchased Toshiba 43 inch smart tv . when registering product with Toshiba you state that the serial number and the model number do not exist.

    model no. 43U6763DB and serial no. SN7949023700156

    hope you can help