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Travelodge Customer Service Number, Toll Free Helpline, Email

Travelodge Hotels Limited is the budget hotel brands operating in United Kingdom. It is the hotel and hospitality industry serving more than 16.5 million people a year in all over UK, Ireland and Spain. It is the second largest budget hotel brands of United Kingdom. It is the London’s biggest hotel brand with 59 hotels with 7,633 rooms. The company has total of more than 500 hotels with more than 37,000 rooms and 6000 staffs. The total revenue of the company as per 2010 data was £331.7m with operating income of £153.3m.

Here we are providing the customer service contact details of the company that the customers might be searching to get connected to the company. These contact details include the service numbers and the email address that can be used to get in direct touch with the customer support team for queries, doubts, and other important issues.

Travelodge Office Contact Details

Travelodge Customer Service Contact Details

Travelodge customer service contact details are provided below that will enable the customers to resolve their issues, queries and other queries related to the company offers and services.

Travelodge Customer Service Number : 08719 848484 , 01844 358500

The customer service number given above can be used by the customers to call and connect to the customer support service centre and get proper assistance from the team. These are not toll free helpline numbers. So callers will be charged with normal calling charges for calling on these numbers.

Travelodge Customer Service Email ID : customer.service@travelodge.co.uk

The customer service email address given above can be used by the customers to write directly to the support team for queries, feedbacks, suggestions and other useful help.

Important Links

Help Page : support.travelodge.co.uk
The help page will guide and solve all types of support needed for the customers. The issue related to the booking, Travelodge account, recent stay, business customers can be satisfied by visiting this page.

Career Page : www.travelodge.co.uk/careers
The career page will help the people if they want to start their future through recruitment in the company. Visit the page for the details about whole recruitment process of the company.

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  • diane May 1, 2015, 5:41 pm

    living in the US how can we find out information about the heathrow central hotel?

  • Liz Bracken November 20, 2015, 10:39 pm

    I am desiring to book a room for two at your London Covent Garden Travelodge Hotel, December 28 to 31, 2015. I like the Flexible Rate with Breakfast. My questions are three-fold:

    1. Do you have accommodations for twin beds, rather than a king-size bed?

    2. Do you charge my credit card upon booking the reservation for the 3 nights?

    3. Is the entire charge for the 3 nights refundable if I must cancel up until noon on December 28?

    Your Travelodge Hotels were highly recommended by friends who traveled throughout the U.K. recently.

    I look forward to your responses.

    Thank you,
    Elizabeth Bracken

  • Richard Urwin November 25, 2015, 12:51 pm

    Being unable to find the right email address at the time sent a letter of complaint on 3 Nov 2015. It is now 25 Nov & we have had neither a reply of acknowledgement. Can you please look into this as a priority & reply by return. Below is a copy of the letter:

    20 Nursery Road
    Nether Poppleton
    YO26 6NN
    Tel: 01904 782704

    3 November 2015
    Customer Service Manager
    Travelodge hotels Ltd
    Sleepy Hollow
    Aylesbury Road
    OX9 3AT

    Dear Sir/Madam

    Bath Waterside: Booking No 1397531572

    We stayed at Bath Waterside for 4 nights from 29 October-2 November in Room 128. We have completed the survey on line, but there was insufficient space to explain clearly the problems we experienced, hence this letter: you do not appear to have an email address for this.

    The twin beds were very comfortable, but the pillows were extremely uncomfortable. There was no hairdryer in the room, and no indication that these were to be obtained from Reception. When we happened to mention this at Reception, we were told they were all in use the first night. The Receptionist reserved one for us for the rest of our stay and said it would be placed in our room. We confirmed this the next morning, but when we arrived back that night there was no hairdryer in our room as promised. Premier Inn provide these in all rooms.

    The standard of bedmaking appeared very sloppy, inadequately sized single sheets not properly tucked in, resulting in us having to remake the bed on several occasions. One night we found our night clothes just dumped on the bedside table instead of being placed under the duvet. Possibly the housekeeping staff aim to work less than a full shift.

    The carpet by the entrance door was badly stained: this looked suspiciously like vomit which had been cleaned up previously. Also one of the cupboard doors appeared to have been kicked in and damaged, no doubt the work of inebriated rugby supporters or wedding parties.

    The bedroom corridors and both lifts throughout Saturday and through to Monday morning were uncleaned, with the lifts in particular filthy. We suspect someone is paid to clean or vacuum these daily and does not do it. Also the most peculiar furniture in the foyer & public areas looked tired and unwelcoming.

    The breakfast was satisfactory, although many items of cutlery were stained and did not look properly washed up.

    You will no doubt ask if we reported these items to Reception. We did this as mentioned with the hairdryer without result. Most times we passed Reception there was no one there. When we departed the receptionist was busy with other guests.

    In short we did not consider our stay value for money. Even with our REPTA discount it was a total of £423.65, over £100 per night.

    Can we suggest someone in authority needs to spend a long weekend at Waterside incognito, as we certainly do not consider it “Travelogical” to stay in one of your establishments again.

    We look forward to your comments.

    Yours faithfully


    • Iinda Warren December 10, 2015, 3:36 pm

      Snap our room so dirty with vomit etc.. i was hospitalised with bug
      Like you 5 weeks no respsonse never again i gone to the local environmental to take action

  • Richard Urwin February 16, 2016, 4:19 pm

    below our letter to Travelodge of 3rd November appears to have been sent to your website in error. As this contains our private telephone number innumerable misguided customers are ringing our number thinking they are accesssing the Travelodge Central Reservations. Please will you delete this correspondence including our telephone number and address immediately. Also will you please confirm by e-mail that this has been done.

  • Sharon aspinall March 3, 2016, 8:39 pm

    Further to my email dated 11th Jan I have not heard back from you I wrote to you regarding my partners stay in Maidstone on the 9th Jan he paid 60 for the room and when he returned to his room at around 130 with myself we heard a lot of noise next door .Security were knocking on the door and told us that a guy had smashed the whole room up after arguing with his girl friend. In the morning my partner was woken at 830 by the police wanting a statement as we were in the next room .We were offered by the hotel a free breakfast but do feel a full refund should be given the room was booked under the name of Kirk Osborn
    Hope to hear shortly
    Mrs SAspinall

  • David Cox March 13, 2016, 2:22 pm

    The previous email should have read motability 

    David J Cox ACPA,  

    Unit 33, 1 Green Street,

    Eastbourne,  East Sussex,  BN21 1QN

    Tel 01323 403080 

    ——– Original message ——–

    From: “David J. Cox”

    Date: 13/03/2016 14:01 (GMT+00:00)

    To: customer.services@travelodge.co.uk

    Subject: Complaints

    I was asked to contact customer care through your website only to be refused as my email address was invalid !  I stayed at your Hickstead hotel on 9th March and was booked in by Chloe who was very helpful, friendly and efficient. However next morning when I wanted to take a shower in my disabled room I found the bath too high to get my leg over. I complained at reception but really received no satisfactory response despite the manager sitting at his computer behind the receptionist.

    We have been travelodge customers for many years but if this is the new revamped hotel it is no use to disabled people who have poor leg metabolite.  We stayed in a Premier 

    Inn in Bolton the previous week and the bath was lower and we had no problems 

    David J Cox ACPA,  

    Unit 33, 1 Green Street,

    Eastbourne,  East Sussex,  BN21 1QN

    Tel 01323 403080 

  • Di Barber May 17, 2016, 2:01 pm

    Just a brief word of thanks for a marvellous last weekend in Canterbury. Your staff Beth and Alex did well and really looked after us Thank you 10/10

  • Keith Mallinson July 23, 2016, 12:46 am

    Booking reference 1413567189
    To the Complaints Dept.
    Today 22/7/16 I tried to add an extra night to the above booking only to find that I would have to pay £117 which is outrageous, when I only paid £49 originally. Because I am disabled and confined to a wheelchair, it is not always possible to find a suitable room and because of this appalling price increase we had no choice other than to find somewhere else at a much more reasonable price. Therefore, as a gesture of goodwill to someone who has stayed in many Travelodges over the years, I would appreciate it if you would cancel the booking, and, just this once refund, my card. Your cooperation would be appreciated and I will most likely be staying in a Travelodge again at some point in the future. Best regards. Keith Mallinson

  • Becky July 31, 2016, 9:59 pm

    I had a evening stay at Travellodge city centre Milton Keynes my mother had been very generous and paid my room with my family and my brother had a room with his family we was very excited about having a night away in a hotel my mother told me she had payed £260 for two rooms so we were expecting something pretty nice instead we got a sesspit the first thing we noticed was the pubic hair in the sink , dirty bathroom floor the beds were damp and there was a smell in the Room I could only describe as a young dirty teenagers room not what I payed for I was going to ask the desk to have a cleaner come in but I thought this was what the cleaner who passed off the room before I went into it so what’s the point of asking them back after getting ready the mood was very much down between my family before we even went out and we just wanted to go home we woke up early and left we don’t feel we got what we payed for and we would like a refund you advertise as a good night sleep that’s the best joke I ever heard

  • jake August 2, 2016, 3:11 pm

    Am lookin on booking a hotel but my mates passport is out of date will that matter?

  • Parvin nehar October 3, 2016, 4:08 pm

    Hi I had a booking yesterday 2nd October 2016 room 207 Travelodge London Stratford, Booking Ref 1419743197, Arr. Sun 02/10/16 for 1nt under the name parvin nehar. Around 7pm the electricity and water went all of a sudden we went down to reception they said they are sorting it out asap so we waited over an hour and nothing happened so we went down again the reception said it was going to take longer and they are not sure how long it’s going to take. I’m really upset that they didn’t inform us but just let us sit there in the dark with no water or anything and just wait, We couldn’t stay at travelodge with no water or electricity I am very disappointed by that they couldn’t provide us with an alternative so we had to find another hotel else where the reception did advice us to email to get a full refund as they could not do anything at reception.

    Kind regards,
    Parvin nehar

  • Ann oneill October 17, 2016, 4:32 am

    No one has got back to me regarding a serious matter would appreciate some comuincation

  • elizabeth needham November 3, 2016, 1:16 am

    I am disgusted at the treatment we received by travel lodge weekend 22nd october. I booked a room 6 months in advance to be told 3 different excuses when I arrived that there was not a room for us. I spoke to other guests who had booked a few weeks before and paid a premium for their rooms who did have a room! I am not an idiot, I was palmed off with a more basic room 8 miles away!! The original hotel was book at the Strand Liverpool as we were going to a concert at echo arena a short walk away. Also Liverpool were playing at home that evening. Rooms in Liverpool were going at a premium which we did not pay as we had booked before football fixtures released. As a result travel lodge sold our room to someone else, how else can this be explained??? This is the 3rd email with no response other than an automated one saying they would get back to us within 3 to 5 days… that was 8 days ago. Th staff said we would be compensated?? How can that happen when no one will speak to me or even have the decency to reply?

  • Masood mir November 12, 2016, 5:27 pm

    My complain is that I got one mail 3 days back for job of manager in travelodge Glasgow please tell if it is rt please confirm and also asked me £400 for processing fee . Please let me know
    With regards
    Masood Mir

  • Adam Russell December 29, 2016, 4:05 pm

    I recently stayed at your hotel, i booked for 3 nights but cancelled the 3rd before 10 am that morning, i was told i would receive a refund of £50/ 1 night but still have had no refund this was some time ago now so can you please sort this out as a matter of urgency, details of booking as follows.


    Hi Mr adam russell,

    Your booking is now confirmed, please check the summary below carefully to ensure it is correct.

    Remember to keep this email and your confirmation number(s) safe as this is your reference to this booking. You can use your confirmation number to view, amend or cancel your booking(s)* by logging on to My Travelodge.

    Booking amends via telephone

    If you would prefer to speak to an agent to amend or cancel your booking, or wish to speak to the hotel to discuss any special requirements, please call 08719 846362 (calls charged at local rates).

    Your Confirmation number:1422213297 Keep this number safe, you may need this later on.
    Guest name:
    Mr adam russell
    Flexible Rate
    Check in:
    28 Nov 2016 at 3pm
    Check out:
    01 Dec 2016 at 12 noon
    Staying in a:
    Double Room
    Room Cost:
    Room Extras:
    1: WiFi Access : 24 hours (Wifi Code: TLA2WFFY) – £3.00
    SMS confirmation (Phone Number: 07912875127)
    Hotel WiFi access code: TLA2WFFY

  • Christine wonnacott February 13, 2017, 8:16 pm

    Do you have any brochures/catalogues that we could purchase, we have a dog, but wish to stay at various lodges on route.

  • Melissa putnam April 10, 2017, 8:36 pm

    I had writen a email once before this and I got nothing In return. Seeing that I’m the one who’s on the streets of a town in do not know with no family while my husband who buy the way I have it in a text he wanted me to lose my job cause it made him uncomfortable.. is sitting in your hotel smoking weed and doing as he please and I who all is dictionary was going to your attention your hotel chain gets this ., I my husband handed tori my uniform that he got out of my car and said I had git fired., he’s known for lying., I was never informed I never got to talk to anyone about what I wanted . I wasnt in trouble. But my mother and tori my manager had worked together for year and are close. In fact my mother in law walks into the loby and hands tori a bag of weed right at the front desk.. my husband has already been arrested for domestic violence and yet tori tells me I can’t rent a room there cause I broke into his room .. he burned himself with a cigarette and I was worried about told tori and Rick both Saud and I-quote” not our fucking problem ” I have gone more than a few days with out eating and he’ll ofree me money the get up set cause Im no happy to high enough or so on. So here is my trouble I was never fired and I did not quit.. I’m had money but my felonl husband is there and still causing me pain., I waited for someone to say something but I got none. So I’ll be filing a complaint with a lawyer and the better business Bureau. Cause I seen enough working there to know its bad., thank you for caring

  • Pat Hunter March 11, 2018, 11:55 pm

    Good morning,

    We are a group from Grace Church Cathedral in Charleston, SC, traveling to England to tour several cathedrals.

    We are looking for bookings for the following dates and locations:
    London, July 9, 10
    Oxford. July 11
    Bath. July 12
    Winchester. July 13
    Canterbury July 14-15.

    At the present time, we will be needing 2 double rooms, 2 twin rooms, and 2 single rooms.

    We have had good experience with Travel Lodge in the past and hope you can help us with some of these accommodations.

    Thank you for any help you can offer.

    Pat Hunter

    Pat Hunter🌴

    2913 Sweetleaf Lane
    Johns Island SC 29455
    Cell phone. 843-834-8160