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Waitrose Customer Service Phone Number, Email ID, Office Address

This post is regarding Waitrose’s (waitrose.com) customer service numbers, phoning details, address of head office/ headquarters, support email ID and toll free helpline / hotline numbers etc. These details will help the customers to get proper support from company’s end.

Waitrose is an online retail industry. This is a partnership company which was founded in the year 1904. The specialty of this company is that it provided 30 little waitrose branches along with 344 supermarkets. Waitrose is a provider of wine, quality food and groceries articles.

In this article we are providing the customer service details of Waitrose that would be helpful for the customers to get in touch with the company for any queries, issues, feedback, suggestions or any other assistance. As the company commits the best customer satisfaction so these contact details will assist the customers in the best manner.

Waitrose Customer Service Contact Details
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Waitrose Customer Service Number: 0800 188884

This is the customer service helpline number and can be used whenever any person wants to have a conversation with the company’s customer service departmental officials. This is not a toll free number and thus standard charges will incur. Timings for calling are mentioned below:

Days Timings
Monday to Friday 8am-10pm
Saturday 8am-9pm
Sunday 9.30am-7pm

Waitrose Customer Service Email ID: customersupport@waitrose.co.uk

This is the mailing address of Waitrose company. This can be used to send the feedback, suggestions, queries, compliments or complaints (if any).

Waitrose Office Contact Details

Waitrose Headquarters Address: Waite House Doncastle Road Bracknell, Berkshire RG12 8YA United Kingdom

This is the address of headquarters of Waitrose. This can be used as the medium to write to the company. People can use this address in place of postal address.

Waitrose Head Office Phone Number: N.A

No such number is available yet.

Waitrose Official Website: waitrose.com

This is the link of official website of Waitrose. This can be used to fetch information regarding this said company.

Waitrose Fax Number: N.A

Fax number is not yet available.

Social Profiles

Facebook Fan Page: facebook.com/Waitrose

Twitter Handle: twitter.com/waitrose

YouTube Channel: youtube.com/user/Waitrose

LinkedIn Profile: linkedin.com/company/waitrose

Instagram Handle: instagram.com/Waitrose

Pinterest Profile: pinterest.com/waitrose

Important Links

Contact Page: waitrose.com/help_home/help/how_to_contact_us.html
This is the contact page of Waitrose. This can be used to fetch any kind of contact details whether customer contact details or official contact details of the said company.

Frequently Asked Questions: waitrose.com/help_home/help/faqs1.html
This is the FAQ section of Waitrose. This can be used as the medium to ask any type of question related to shopping made at this company. Company’s officials claim to revert as early as possible.

Career Page: waitrosejobs.com
This is the career page of Waitrose. It has all the details and procedures which a person might want if he/she wants to apply in any of the jobs introduced by the company in the mentioned link.

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  • Deanne jones October 21, 2016, 7:44 pm

    Can you tell he when you will have honeycup prepared mustard with cider vinegar and honey 227g 8oz back In Stock?

  • Mrs SD Thompson October 29, 2016, 12:32 am

    please note change of address for both my self and husband
    Card Nos 9210170727305474 SDT 9210170759429481 DHT
    Previous address 16 Strard Court Harsfold Road Rustington BN16 2NT

    New Address 2 Penton House 35 Christchurch Park SM2 5TX

    Thank you

  • Mrs Carole Brace November 24, 2016, 11:42 pm

    Can you tell me which of your branches will be stocking woodland Park pork which are nearest to Wimbledon

  • gail gritts December 7, 2016, 4:48 pm

    Dear Sir or Madam:

    I am writing to you on behalf of Temple Baptist Church. For the Holiday season we have been collecting non-perishable foodstuffs to donate to needy families in our immediate area of Bushbury/Oxley, Wolverhampton this Christmas.
    We will be continuing to collect until Sunday the 18th of December at which time we will begin distributing the parcels.
    We are writing you to ask for a donation of 20 shopping bags to use as parcels for the food and/or vouchers for fresh produce or dairy products.
    If you were able to help, please send your donation to Gail Gritts at 17 Lane Green Road, Codsall, WV8 2JZ. If you require more information please do not hesitate to contact me by email at tggritts@hotmail.com. We would gladly collect your donation as well.
    Thank you for your consideration and best wishes to you from everyone at Temple Baptist Church.

    Yours truly,
    Gail Gritts
    Ladies Director
    Temple Baptist Church
    30 Three Tuns Lance
    Oxley, Wolverhampton
    WV10 6BD
    Charity Number: 1039518

  • Rosemary Jenner December 18, 2016, 7:35 pm

    can you assure me that you are not closing our store in Burgess Hill when the Haywards Heath branch is opened.

    many of the residents of Burgess Hill are very concerned as we have heard Waitrose is being replaced by Morrisons on completion of the new store.

    This is my favourite place to shop and I and my friends walk on a daily basis and wont be able to go to another town to do our shopping.

  • Celia Page December 23, 2016, 8:38 pm

    What is happening at Waitrose?
    Last year my Christmas order was unavailable, we were informed of this the day before we were due to collect it! Thought we would try again this year and all seemed to be going smoothly, only to receive a phone call on the morning we were to collect from your Northwich store to say a payment had failed and they needed my card details! I declined to give this as I couldn’t understand why there had been a payment failure,when I had not tried to make a payment! Also when I placed my Christmas order, it was on the understanding that items would be paid for when collected. When we arrived at the store there was a lot of toing and froing and I was not allowed my order until payment has been made by taking my card and paying in the back! I couldn’t pay for the items with the rest of my shop because of a PAYMENT FAILURE!! Again I fail to understand why!!! I must also stress that the store is becoming very much like other supermarkets, where the customer appears to come last, in that shelves look empty, not enough staff on tills, even though store is busy. Making the overall shopping experience a nightmare instead of a pleasurable experience. I would like to thank the lady (Ebu) who assisted us on Thurs 22/12/16 when all this took place. I am left wondering if it is worthwhile to place a Christmas order with you next year because of the needless hassle involved!!
    I would welcome your comments and will wait to hear from you shortly.
    Yours sincerely.
    Mrs C Page

  • Maggie Duff-Godfrey February 8, 2017, 4:37 pm

    Dear Sirs
    I have contacted your Edgware Road Store,London by telephone on Monday 6th Jan and Tuesday 7th Jan regarding a dumped shopping trolley in my street, I have requested for it to be collected and it is still there.
    The trolley can be found outside St Mary’s Primary School, Enford Street, London W1

  • robert catterall March 9, 2017, 7:17 pm

    i have changed my email from bobcatt13@btinternet.com to the above
    my my card no is 921031545698464
    could not find any way to do this

  • Ellie Cumming March 11, 2017, 2:29 am

    I thought the chicken chunks felt slightly sticky and I noticed a white liquid leaking from the chicken breast as I was frying it. I checked the packaging but no mention of additives (I was ,however, surprised that the fact it was maize fed was extolled as benefit for “quality,succulent chicken” In fact the feeding of corn to livestock reduces the nutritional value for us the consumer) I have heard that frozen chicken is often treated in this way but I was very disappointed to read that it is completely legal to contaminate our fresh chicken with injections of salt/sugar/fat etc solutions but was more disappointed that Waitrose,a shop I trust, seemed to be selling it I hope you can reassure me that I am mistaken in my assumptions

  • Dolly dolan March 22, 2017, 7:53 pm

    All this fuss about free tea /coffee
    I always though you had to buy goods first. After all that’s when you need a pick me up!
    Personally I would rather have some sort of water fountain. Cold & very cold. Thank you very much

  • Graham parkes May 8, 2017, 5:37 pm

    Why have you not a waitrose supermarket shop in Wakefield centre

  • Irene Hodkinson June 6, 2017, 2:50 pm

    Would I be getting an email from you telling me that I am in a draw to win £1000 or is this a scam, it asks me to contact to verify but the email address does not have ” Waitrose ” in it
    Kind regards
    Irene Hodkinsom

  • Mr D.Brough June 26, 2017, 12:58 am

    Could you please inform me, if, or when,Waitrose will be opening a store on Teesside please.
    Thanking you in advance,


  • Susanne September 7, 2017, 11:50 pm


    My daughter and I love the Waitrose Smooth & Fragrant dark chocolate mint creams 200g and haven’t been able to purchase any for 3 weeks now! They seem to have disappeared and I hope that they have not been discontinued?

  • Gerald Cooper September 18, 2017, 3:01 pm

    Your emaqil address is not working. I have tried it twice as I want to give you a an excellent suggestion …..