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Zara Customer Service Number, Support Email, Toll Free Helpline

In the article below we are sharing the customer service contact details of Zara UK that will help the customers to get in touch with the customer service team for their queries, barriers, or any other issues faced by the customers. The details include the customer service phone number, customer support email address and the other helpline numbers along with the necessary links that would satisfy the customer’s requirement. Customers can feel free to dial on the given numbers according to their need.

Zara is a Spanish fashion brand that is one the world’s largest apparel retailer. The company mainly deals in the clothing and accessories of men, women and the children. Inditex group is the parent company of Zara and owns other brands like Massimo Dutti, Pull and Bear, Uterque, Stardivarius, Ossho and Berrshka. Zara is known as a “ fashion imitator” company and low cost products. The company introduces around 10,000 new designs every year that is the highest among any other fashion company in the world. The company founded in 1974 by Amancio Ortega and Rosalia Mera grew tremendously in the market and today operates more than 6,500 stores in around 88 countries.

Zara Office Contact Details

Zara UK Customer Service Contact Details

The customer service contact details are provided below for the customers to get best service and support from the company regarding its products and services.

Zara UK Customer Service Number : 0800 030 4238 ( online shopping ) , 0800 014 2993 ( stores  & company )

Customers can call on the above given numbers from Monday to Friday ( 7:30 am to 6:30 pm ) and on Saturday ( 9:00 am to 3:00 pm ) for making queries and getting the proper assistance.

Important Links

Career Page : www.zara.com/uk/en/company/work-with-us-c18003.html
The career page will guide you with the procedure of recruitment in Zara, if anyone is interested to start career with Zara than visit this page.

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  • matt priest August 6, 2015, 7:16 pm

    Have I had a ‘bum’ deal or what, with my laptop ! NO HDMI input , NO Bluetooth connectivity and now NO Free upgrade to windows 10 as this laptop is not even compatible with that.

    satellite L550-1CW laptop (purchased 03/03 /2010 exchanged 19/03/2010 noisy cd/dvd drive (mail order catalogue)
    part no PSLWOE-08N00WEN
    serial no 2A546838K
    prod id 00359-OEM-8992687-00017

    Was there something array on the production line at the time this laptop was produced, how come the above product as none of the above, I presume it was a toshiba 2009 generation build. Would someone like to explain this to me please!
    Mr Matt Priest.

  • Yvonne Jones May 19, 2016, 8:13 pm

    I just wanted to let you know I will never shop in Zara again. It is an absolute insult to the paying customer to make them stand for in line for forty minutes to pay for goods. This is mid morning on a weekday. You have insufficient tills and insufficient staff numbers. It is outrageous that you find that acceptable. People are returning goods at the same tills that take payments, so it takes twice as long to see to them. I have never experienced such poor customer care. Any store who is so indifferent to the customer experience does not deserve peoples’ custom. I will not even mention your poor staff who take the flak from extremely frustrated customers, outrageous.

  • Ziynet Sadi August 3, 2016, 2:46 am

    Dear Customer services,
    This is to draw attention to a problem I have with how the staff are being treated, working long hours and not having time to use the toilet when it is necessary for them to do so. Even hardly having any breaks after standing up for long hours. A 10 hour shift with only 1 hour break is not enough and people working there shouldn’t be mistreated, it is cheap labour. If you want customers respect your employees.

  • Sara Best October 22, 2016, 2:32 am

    I had received a confirmation e mail and an e receipt on 21 Oct for a recent online order made on 20 Oct 2016. I have avcidentally deleted the e receipt from my phone. Can this be re-sent to my e mail address?

  • susan grimmer November 7, 2016, 10:40 pm

    Love the stores. Lines are too long and slow! Lots of help walking around while customers are standing in line for 30 minutes or more. No one cares enough to add extra cashiers. No one cares enough to direct customers to less busy men’s and children’s sales counters.

  • Sharon Lyons December 28, 2016, 7:48 pm

    I’m trying to order some boots on line which I have done before it’s not excepting my postcode and have been trying to do it for the last hour can someone please give me advice

  • Shirley kay January 15, 2017, 10:32 am

    Have received the worst customer experience in the Bolton store. I needed to buy £70 worth of gift vouchers for my nephews birthday and had to queue for over an hour! Poor young girl was on her own on a till while the manager wandered round seemingly doing nothing.

  • stephanie wilson-carey January 16, 2017, 3:48 pm

    Worse customer service ever experience. it is non existent – no one picks up the phone – store or their head office number

  • Mohamadali P.K. March 13, 2017, 5:44 pm

    Wish to submit valuable suggestions and ideas for your marketing and few dress items for your marketing which now you are not making and marketing. Also wish to introduce few new brands for your production and marketing. If you are interested detailed report will be submitted. Expecting your reply.

    With w=kindregards.


  • Magda April 20, 2017, 10:16 pm

    I’d love Zara.I have been a loyal customer.
    I’d like to file a complaint about a ZARA branch 52-56 Long Acre, London WC2E 9JR.I went there about 15;25 yesterday 19 April and I’ve had a extremely disappointing experience with rude,arrogant, unhelpful security “gentleman”.
    I agree with the rules to don’t allows entry people with the drinks, but after that information when I was put my drink in my private bag I was told “If I will drop the drinks on the floor I will mop that!!”. I couldn’t do my shopping after such treatment loyal customers.

  • JO RUSHMER April 22, 2017, 12:44 pm

    I very rarely make a complaint but I feel I really need to this time. I purchased a pair of gold pumps from the Norwich store on 14 April and after wearing then for 2 hours the rubber seal around the edge came away on one shoe. I went to the store yesterday, one week later only to be made to feel really uncomfortable by the rude manage. I only wanted an exchange but the only pair left had black marks on them so I asked for a refund and I would order them on line. The manager basically asked the assistant if this was a genuine return. I felt like he was accusing me of deliberately tampering with them. I felt awful. The item was faulty. He never made any eye contact with me and was very rude. I didn’t get his name but it was the 21st April at around 11am. I feel you have the wrong person for the job or at least give him some managerial training. He wouldn’t work for me. I used to shop at lot in zara but will think twice.

  • Sheila ODonnell April 22, 2017, 10:50 pm

    Hi. I bought a pair of denims in yr Champs Elysee store Monday 17th April and wore them yoday for the first time. I paid full price and they hv rhinestones all over them. As I am walking the beads are falling off. I love Zara and buy most of my clothes here but this is poor quality. I cannot return them to a shop as the nearest one is 2.5 hrs away. I would really like replacement beads. I can send you receipt and photo. It is a bit embarrassing, I must say! Thank You.

  • Ateraky June 18, 2017, 4:58 am

    Your customer service was appalling at Brent Cross branch by your staff on the cashier, she served someone jumped the queue and totally ignored me and never apologise than I made my complaint to your manager at the time but said I will have word with out asking who it was and what cashier was as there was three cashiers in the shop floor and her reply was unprofessional of somebody managing the customer service in your store

  • Naima July 27, 2017, 5:07 pm

    Can you call me on 07506271817

  • Vaishali August 5, 2017, 6:31 pm

    Need to speak in administration regarding warehousing. Pls contact on my email above

  • Paula August 7, 2017, 2:53 pm

    Dear Sir Or Madam.
    Re ref nos 371382381.
    I am returning the folowing order you at the Regents Street address.
    The style do not fit me well and are not in the fabric that I thought they were.
    Order Nos 371382381
    Order Date. 7 / 8/17
    Method of payment. VISA.

    Please can you credit my account in full,

    Kind regards ,


  • Denise GREAVES August 19, 2017, 10:39 pm

    I saw a white shift dress in Spain, zip on shoulders and a eyelit in the middle of the neck.
    Can you buy on line please?

    Thank you


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